Facilities: The room size is definitely not small for Hong Kong, where every inch counts. The mattress firmness was just right, which was great. The overall room decor has a retro Hong Kong style, reminiscent of the Star Ferry, with a lot of exposed metal parts. It might not be ideal for small children, perhaps more suited for young couples. The hotel includes breakfast, served in the restaurant on the first floor. It's an English-style simple buffet – not extensive, but sufficient.
Hygiene: It was very clean, and housekeeping was prompt.
Environment: The location is on a side road off Fleming Road, within a 10-minute walk to the Convention and Exhibition Centre or Wan Chai Pier. However, all rooms face the street, so it can be a bit noisy.
Service: The overall staff were very polite, but most of the breakfast restaurant staff didn't speak Chinese, which wasn't very friendly for children and the elderly.
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