The Hill

Stefano was really helpful in checking us in and checking in with us to make sure everything was doing well.

“The Hill” is advertised as a hotel, but it operates more like a hostel. The listing is misleading and does not accurately reflect the actual conditions of the property. It was clearly stated that the room includes a “private bathroom.” This was a key factor in my booking decision. However, upon arrival, I discovered that the bathroom is shared among four rooms on the same floor. This directly contradicts what was advertised. I took a screenshot of the listing before my stay, which clearly shows the “private bathroom” claim. When I checked again on 7th June at around 1:00 AM, the listing had already been changed back to “shared bathroom,” which strongly suggests the description was altered after the complaint. I have kept: • The original screenshot from my phone showing the misleading “private bathroom” listing, • Email correspondence with the host, who denied the issue instead of resolving it, • Photos showing the actual shared bathroom situation, • Screenshots of older reviews indicating the same recurring problem. In addition, there were operational issues throughout the stay. The air conditioning system stopped working multiple times over the two nights. I reported this to the host but received no response or support whatsoever. Overall, the listing is inaccurate, the communication is dismissive, and the basic amenities advertised were not provided. P.S.: I could not find a way to attach any photo or video here, but I can provide them if required.

The car noise on a Saturday night was horrible…loud music as it went over the adjacent speed bump until 3am.

In town for RISD commencement and The Hill was a wonderful place to stay! Clean, peaceful, excellent location, and the kitchen was such a nice amenity. Looking forward to future visits at this location.

This property should be advertised as a hostel, not a hotel. There are only two bathrooms and none on the first floor. The shared bath situation should be very evident, and it wasn’t in their reservation process unless you read the fine print. It’s misleading.

This hotel was seriously so beautiful and peaceful. Everything about the stay was relaxing, and I loved how close it was to so many good food spots you could just walk to. The whole vibe here was comfortable and quiet, and it honestly made the trip even better. The only small issue was the bathroom door knob, but overall everything else was perfect :) I’ll most definitely be staying here again.

Very nice and attractive place. Checking intently was a little difficult for me. The location was great and I loved the river walk nearby.

The room is not what is in the picture it is a hostel not a hotel. You will book the room thinking you are getting what you see in the picture but they lie. The bed as terrible it is a shared bathroom there was a mouse trap in the room horrible experience. I asked for a refund for the 2nd night because I could not stay there and they refused to refund me.

A fantastic cost effective place to stay. The location is brilliant! Located on the river close to outstanding restaurants. Brown and RISD is right there and offer wonderful places to visit. Being an artist the RISD museum was fun and inspiring to visit. The room was very large with views to the street and the river. The bathroom is shared but it never was an issue. The only downside was the noise from cars cruising by at night. Noise canceling headphones made it very tolerable. The only other issue was the antique door hardware needed some love. I recommend staying here if you are more laid back and flexible. I would stay there again.