Conrad Urumqi

The 36th-floor reception is stunning. If the weather is clear, you can even see the Tianshan Mountains. The lounge boasts a retro, aesthetically pleasing color scheme. The room itself is quiet and comfortable, with high-quality bedding. The staff are very nice and professional. Special thanks to Lucy from guest services for proactively preparing my preferred pillow and yoga mat. The doormen on the first floor are also well-trained and very proper. Truly lives up to its reputation as Urumqi's top hotel!

Right downstairs is a shopping complex in the bustling city center. The room was clean and tidy, but aside from the complimentary mineral water, everything else, including coffee, was chargeable.

Extremely satisfied! Grace and Victoria at the front desk were wonderful and incredibly thoughtful. **Special welcome drink:** Delicious **Xinjiang Mulberry Bark Paper Block Printing Workshop:** Pretty good **Travel Journal (Customized Postcards):** Worth experiencing Next time I'm in Urumqi, I will definitely choose the Conrad again. The service is excellent.

The hotel lobby is on the 37th floor, and the entrance door is very inconspicuous; I almost thought I'd gone to the wrong place. The hotel service was excellent; staff were quick to respond whether bringing takeout or delivering items. The hotel breakfast was also very rich, though the dining area was a bit small and noisy during peak hours. The room environment was good, the temperature was comfortable, and the bedding was suitable, allowing me to fall asleep quickly after a tiring day. Recommended!

Environment: I booked this hotel specifically for the snow mountain view, and during the off-season, the Conrad Urumqi offers excellent value for money! Unfortunately, the weather on the day I stayed wasn't great, with poor visibility, so the snow mountains weren't very clear. The hotel had a fantastic festive atmosphere before Christmas, with beautiful Christmas trees and decorations. Facilities: I didn't visit the gym but did use the pool. The water temperature, environment, and everything else felt very comfortable. However, some people were taking photos (of people in the pool, not just the surroundings), and the staff didn't intervene. The room facilities were impeccable in all aspects; the executive room was spacious enough, and the layout was well-designed. Service: The staff were very enthusiastic. The handsome Uyghur guys and beautiful ladies were truly a sight to behold, unique in all of China. The front desk lady also proactively shared information about local delicacies and communicated promptly. It would have been even better if they had noticed my birthday more promptly! When checking out, the bellboy, Allen, kindly helped me with my luggage and loaded it into the car. Many thanks. Additionally, the breakfast at Conrad is definitely a bonus! There's an incredibly wide variety: ethnic dishes, Chinese, Western – everything you could wish for! And the taste is absolutely fantastic! The Conrad's milk tea is hands down the richest I've had in Xinjiang during my more than a week-long stay! The baked samsas were so delicious I devoured two; and the Baursak were much thinner and crispier than those I've had elsewhere, and served warm! There was also 'Ganzi Rou' (pot meat); my portion had lamb ribs, which were super tender and incredibly tasty. And breakfast even included steak! Who eats steak for breakfast, you might ask, but honestly, it was really good! I simply didn't have space for the wontons and beef noodles, nor for the dazzling array of Western breakfast options. This is definitely a hotel breakfast I'll miss, and it's perfect for experiencing Xinjiang flavors alone (since outside portions are usually too large, here you can try a bit of everything, and it's all delicious). You absolutely must try breakfast if you stay at the Conrad! The only minor imperfection might be the service: firstly, no one greeted me or led me to a table when I entered, nor did anyone ask what I wanted to drink; it was mostly self-service. Later, I noticed that not everyone was unattended; some guests were seated. It wasn't busy when I went, so I'm not sure what the situation was. Secondly, I wanted a soft-boiled egg, and the chef told me to come back in two minutes, but it wasn't soft-boiled at all, just a regular hard-boiled egg. Lastly, there was a mix-up with orders; I'm not sure how the staff remembered who ordered what, as I was served 'Ganzi Rou' twice, and three plates of steak were brought to me at one point 😅 Meanwhile, the table next to me had been waiting ages for their steak and eventually left impatient… These are some nitpicky details, but they don't overshadow the overall excellent experience, as the food itself was truly faultless. Location: There's a large shopping mall right next door, making shopping very convenient. If you walk through the mall, you'll reach the museum, so it's very convenient to stay here if you want to visit the museum. The staff on the ground floor are also very helpful with directions, telling you the quickest way to get around.

An absolute surprise! This is a high-end Hilton property. Martin at the front desk was handsome and had a great attitude... definitely worth it! The location is superb…