Holiday Inn & Suites CHARLESTON WEST by IHG

Friendly staff. Awesome pool. Great breakfast.

Fire department showed up to try to bust down the door for an intoxicated woman. Hotel staff was nowhere to be found and people kept the hall noisy late night after the firefighters left

Staff was nice and helpful, location wasn't ideal but nice none the less. Loved their options on bathroom amenities and their pillows were so comfortable! The pool was nice but very humid inside. All around, I give it a 7/10

Pool wasn't available. Reason for getting within our trip. Was an issue before we got there

Hotel is separated into two buildings. One for the lobby, pool, fitness center and restaurant and the other for all the rooms. A hallway connects the two. Its a non smoking hotel which is great, except when people are outside the door smoking, the smoke gets ****** into the hallway towards the restaurant due to the cross breeze when the doors open. The restaurant is over priced for the food you get. I purchased a Philly cheesesteak sandwich for $15 and it looked like a kids sandwich on a small hamburger bun. It did come with fries. The bed was comfortable, but I probably wouldn't book at this hotel again. Its more of an $89/night hotel and not $149/night.

Excellent staff and the hotel was spectacular! Loved the therapy pool and therapy hot tub. Beds were super comfortable and pillows were like laying your head on a cloud. Enjoyed the scrumptious breakfast with a variety of items that you could choose from. Had dinner at the hotel and everything we had was wonderful. I enjoyed the homemade Mac and cheese. Would definitely recommend and plan on staying again.

Carpets in the room needs to be pulled up. Also upon arrival i was told I only had 1 room but I paid for two.

Wasnt the best hotel for the price. One of the rooms on our floor was partying all night and there was a heavy cigarette smell

The staff was very friendly and helpful. The property was well kept and our room was very clean and comfortable.