Pullman Shenzhen North

Extremely satisfied! It's just a few minutes' walk from the East Plaza of Shenzhen North Station! Super convenient! The room had everything I needed, perfect score! The breakfast was abundant, the swimming pool was clean, and there was even a hot tub. Today's surprise was receiving a birthday cake from the hotel! A very happy stay!!!

Exiting from the East Plaza of Shenzhen North Station, it's just a few minutes' walk to the building. Follow the Pullman signs to the elevator and go up to the 46th-floor lobby. After checking in, you'll switch elevators to reach the guest rooms on the upper floors. The room size is good, and the bathtub is also very spacious. The only thing to complain about is the hairdryer; it's really difficult to use.

I chose this hotel because I was taking the high-speed train the next day, and it's really convenient for getting around. They're renovating the main entrance right now, which caused a slight inconvenience, but everything else was fine. Someone even helped me with my luggage, and the service was excellent. The lobby view is also great! I highly recommend the hotel breakfast! And the Chinese restaurant downstairs is very comfortable too.

My main reason for visiting Shenzhen this time was to see the new Shenzhen Art Museum. The hotel's location is very close to the new museum, and it's also extremely convenient for travelers taking the high-speed rail, just a 5-8 minute walk away. After checking out, I went straight to catch the high-speed train back to Hong Kong, which was super convenient. The hotel even offered a thoughtful service to escort us to the high-speed rail entrance. The room was spacious, clean, and very comfortable. The only minor drawback was that the mobile signal on my phone was a bit weak, possibly due to the higher floor. However, the in-room Wi-Fi signal was strong and the internet speed was smooth (very fluid for regular domestic network use). The butler service was a huge plus! I added the butler on WeChat after checking in, and they were incredibly responsive, always ready to help, and provided excellent service.

This is my third time staying at this hotel, and I still love it! 🩷 I visited Shenzhen with a good friend back in April, and we also stayed at the Pullman Shenzhen North Station. It's a shame our friendship only lasted five months before we went our separate ways. I'm back in Shenzhen again for personal reasons and chose this hotel once more. A big thank you to Mr. Chen at the front desk for generously offering me a complimentary single-person breakfast. Returning to my room in the evening and seeing the robot delivering food by the elevator, I truly felt like this is the best of times. I hope that everyone who reads this review can leverage their phones and various apps to carve out their own niche in this competitive environment. Wishing the hotel a prosperous business!