Hotel Ilaria

Well located and nice lobby. The all day coffee machine was broken but I did enjoy the gratis bubbles in the afternoon . The room was pretty small but efficient but my big complaint were the large number of teeny ants..I first noticed them on the floor by the bed then again in the corner of the bathroom floor by the shower. Kind of grossed me out but other than that a fine stay.

The property has very small rooms, extremely small showers, beds and pillows were very hard, there was not enough seating at breakfast to accommodate all the guests. My hotel room was in a separate building so I had to walk out in the rain to get to breakfast. Don’t think it should be in that price range

Wonderful location for walking into the historic center of town! Excellent breakfast and friendly staff!

Everything was terrific overall! The room was clean and comfortable, the area felt safe and it was close to the historic center and plenty of restaurants and shops.

this is a great place to stay with many extras that make it even nicer. Only small gripe was aircon wasnt allowed yet even though temp was warm, so was difficult to get a good nights sleep in 25C room or windows open with mosquitos. There was some policy about aircon that prevented its use yet. Otherwise this is awesome and we will stay again

Had a room in the annex/dependance because we were 2 adults/2 children and the space was large and beautiful! Staff, breakfast, daily snacks were well worth the fare! Convenient location and immaculately clean! Great find!

Hotel was well-located in Lucca and while our room was relatively small, the staff cleaned multiple times per day, so room was spotless. Excellent daily breakfast was included, so the price was extremely fair. There were bikes available to use and the staff was helpful despite my poor Italian language skills and their limited English (some were more proficient than others). Overall, other than the on site hot tub being not very hot, and a minor issue with the shower in our bathroom, the stay was certainly well worth the price charged. They also offer an array of complementary snacks/soft drinks each afternoon, which was a very nice touch.