The Joya Hotel

The hotel is located within Fairy Mountain Forest Park, with wooden cabins nestled among the woods and lush mountain greenery greeting you the moment you open the window. The butler service was prompt, and shuttle carts are available. The rooms are spacious, and the views must be stunning on a clear day. The breakfast was quite simple; apart from the freshly cooked items, everything else was rather cold. The noodle chef was very welcoming, but other restaurant staff seemed to lack training. During our stay over the National Day holiday, we tried the go-karting, fed the small animals, and went horseback riding, which were all pretty good. However, none of the advertised activities were to be found, and it was pitch black at night.

Had such a great time staying at Zhuoya Shanyue Staysation in Chongqing's Fairy Mountain (Xiannü Shan)! Haha. I've experienced the sunny and snowy days at Fairy Mountain before, but I totally fell in the love with the cozy ambiance of this rainy-day getaway!! No need to rush through sightseeing or plan a tight itinerary—just a leisurely, relaxing trip where nothing is urgent. Good energy can truly be found right in nature. The front desk check-in area is already super chill, featuring a huge lawn and red maple leaves in the distance. Both the public areas and the wooden cabins offer buggy service upon request all the way. Taking a stroll along the stone path deeper into the woods, with its effortless autumn literary vibe and natural white noise, was so healing. We got upgraded to the Shexiang Garden Suite, which is nearly 110 square meters. The room was very clean, tidy, and offered a wonderfully comfortable living texture. A big shout-out to the butler for their prompt and efficient service in handling guest requests and solving problems.

Our stay was incredibly comfortable. The front desk staff were efficient and friendly during check-in, proactively explaining the park's routes and kindly reminding us about the significant temperature difference between day and night in the mountains. The hotel environment is tranquil, offering beautiful mountain views right outside. The pet park is perfect for a stroll, with alpacas, ponies, sika deer, and other small animals. You can ride horses and feed carrots to the alpacas. Overall, the service was thoughtful and attentive, making for a very relaxing stay.

Environment: Very close to nature, surrounded by greenery. The resort is also very quiet at night. Service: Impeccable, truly felt like home.

My stay at Zhuoya Hotel far exceeded my expectations; overall, I was very satisfied and genuinely recommend it to anyone looking for a vacation. I especially want to commend the butler service – attentive and thoughtful throughout, quick to respond to requests, and pleasant to communicate with. They considered so many details, making the check-in process effortless and comfortable. The hotel's surroundings are absolutely stunning, with views of mountains and lush greenery as far as the eye can see. The environment is secluded and quiet, far from the city's hustle and bustle. Relaxing and taking in the scenery truly helps unwind. The mountain climate is pleasant, and the room temperature was very comfortable, never feeling stuffy, truly enhancing the vacation vibe. The guest room design was very interesting, not a run-of-the-mill style at all. It was full of design flair, cleverly laid out, combining aesthetics with practicality. You can feel the thoughtful design in every corner. The room's comfort level is very high, making for a very relaxing stay. It's perfect whether you want to chill out and clear your mind or take a short trip. The butler service, the environmental scenery, and the room experience were all excellent. It was a very pleasant stay, and I will definitely prioritize Zhuoya for my next visit and recommend it to my friends.

Facilities: Most of them are quite new. Perhaps it's damp at the top of the mountain, as the mirror in the vanity was rusty, and the bathroom mirror was broken and hadn't been replaced. The doorknob was very unique and fun, I even took a picture of it! Cleanliness: Good. The hotel must have done some pest control because despite being in such a dense jungle and grassland, there were basically no bugs, which was great. Environment: Absolutely stunning, no wonder they call it Chongqing's little Switzerland, hahaha. Service: Good. I booked a double room and needed two duvets. I only realized at night, and when I asked the staff to bring an extra duvet cover, they arrived very quickly and with a smile. A big shoutout to Mr. Tu Chaocheng, the shuttle driver. He dropped us off at the grassland and waited until he was sure we could open the gate and enter before driving away. He was incredibly service-minded, always smiling during all our pickups and drop-offs, very patient and meticulous, and shared a lot of interesting things to do. The five-star rating is entirely for him. I hope all the hotel staff uphold such standards, hahaha. There was a slight unpleasantness during check-in, but it was resolved quickly, and they even gave us a souvenir, which I appreciate.

Pretty good, nice atmosphere. I really liked the large lawn at the hotel. The facilities are a bit old, but clean and tidy. The foot bath was a thoughtful touch too, I liked that. The complimentary roasted sweet potato from the hotel was delicious! The butler service was also excellent, very responsive and quick to reply to any requests. And the beef pho for breakfast was really tasty!

The room was spacious and comfortable, but it wasn't very pleasant during the peak of summer. Although the front desk mentioned that the hotel's mountain location keeps temperatures down year-round, it still got quite hot in the room at night, even though it was very comfortable outside. I'd suggest installing air conditioning... it would be perfect with AC, even if it's only used for a short while during the hottest summer days.

Overall, a great experience! Our room was upgraded, and the hotel butler service was very attentive. It's a perfect place for a summer getaway. However, some of the kids' activities aren't suitable when it rains.