1. Check-in was relatively quick. However, they didn't ask if I drove, or how to get free parking; I had to figure it out myself. Knowing I had children, they didn't ask if I needed any kids' amenities.
2. Upon entering the room, there was a damp and bathroom smell. It only improved after opening the door for ventilation, but the outdoor hot springs downstairs were very noisy. The room had ironing facilities, which I don't quite understand. When traveling, with hot springs (which seemed to be shared with the neighboring hotel) and a swimming pool (mostly empty, which was nice), wouldn't a dryer be more useful? There was no tote bag either. There were toothbrushes and toothpaste, but no comb, no comb, no comb? Cotton swabs and cotton pads were opposite the luggage rack? The mini-bar was empty. The balcony door contrasted with the floor-to-ceiling window next to it, but all the cups in the room were very clean!!
3. For hotel breakfast, I arrived at 8:45 AM and had to wait in line for nearly thirty minutes. Once inside, the beverage area had many slightly larger tables, and they could have suggested people share tables. While making capsule coffee, a short-haired woman with glasses (if I recall correctly) proactively offered help, which was great 👍. The food was rather unremarkable, with limited variety and small portions. The staff ladies were proactive in clearing plates and were very friendly with children.
4. For the 'choose three from six' activities, options 4, 5, and 6 were all within the Expo Garden. 1 and 2 were the iQiyi amusement park, which required going outside. 3 was the hot springs; looking down from the building, even the children said the water looked a bit dirty. The hotel itself only had a 'secret' small play area.
Overall, it lacked character. It would have been better to stay inside the Expo Garden.
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