The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
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1 room, 2 adults, 0 children
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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
No. 4 of Cultural Hotels in Chicago
521 N Rush St, Chicago, Illinois, 60611, United States
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We Price Match
Highlights
Ideal location
Great views
Delicious breakfast
Lots to do
Pets welcomeAmenities
Gym
Private parking
EV charging station
Bar
Restaurant
Conference room
Multi-function room
Business center
All amenities
Property Description
Unlock the gem of downtown Chicago at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. Located on Chicago's premier commercial district, our downtown Chicago luxury hotel puts you in the city center of Chicago near top attractions including the Navy Pier, House of Blues Chicago and Tribune Tower, as well as the Chicago Riverwalk. Complete a well-rounded workout at our 24-hour fitness center or grab a bite to eat at our rooftop restaurant, Upstairs at the Gwen. With a unique rooftop terrace and over 15,000 square feet of polished event space you can host any social gathering that embodies the classic luxury style of The Windy City. After a exciting night out, sleep among the skyscrapers at our contemporary downtown Chicago hotel with a stay in our suites featuring a luxury collection bed with a pillowtop mattress and elegant linens. Our Chicago City Center hotel suites including a flat-screen TV, high-speed Wi-Fi and complimentary bathrobes, will amplify your stay here in Chicago, Illinois.
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9.3/10
Very good location. Easy to go everywhere. Specious room
All 101 reviews
Surroundings
Metro: Grand
(310m)
Metro: Chicago
(850m)
Airport: Midway International Airport
(19.6 km)
Airport: O'Hare International Airport
(27.7 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Superior King, Guest Room, 1 King
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
8
Superior King Suite
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
4
Deluxe King Suite
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
4
Deluxe Two Queen Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
9
King Room with City View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Junior King Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Grand Deluxe Two Queen Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
4
Junior Suite Terrace, Junior Suite, 1 King, Balcony
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
8
Deluxe King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
6
Superior King Terrace, Suite, 1 King, Sofa Bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Wardrobe
Check Availability
5
Superior Two Queen Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
1
Gwen Luxury Suite with Michigan Ave View
1 King bed and 1 Sofa bed
Has window
Non-smoking
LCD TV
Check Availability
3
Grand Deluxe King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Great
101 reviews
- Cleanliness9.3
- Amenities9.3
- Location9.3
- Service9.3
Average for similar properties in Chicago
Review summary
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Location: The hotel is praised for its excellent and safe location, convenient for exploring key attractions and dining options nearby, such as Joe’s and Purple Pig. Female travelers specifically noted the safety of the area for dining and shopping.(based on 1 review)
Guest User
May 3, 2024
Very good location. Easy to go everywhere. Specious room
Guest User
October 6, 2025
gooooood
Translate
James
September 10, 2025
Our second stay here - not disappointed
We thought that the $90 breakfast was a bit too high to pay for what we got for two people. We saw other plates delivered about 15 minutes after ours were more substantial. The offerings on ours were pretty thin.
The service and every single staff person that we encountered were top drawer. The room was immaculate.
Definitely would come back here again.
Gregg
September 14, 2025
Odd layout. Street noise was terrible w racing cars and motor cycles all night.
James
July 22, 2025
one of the best hotels I have stayed at in Chicago. Great staff. Great restaurant and rooftop bar on the fifth floor. Location is within walking distance of most everything on Michigan Ave. Room was great , bathroom great, beds great. Would and have already highly recommended this hotel to several people. The only suggestion I have is with the shower products. Accessibility to the pump on the shower products is difficult to pump . If the bottles were a little higher in their holders you could pump the soap out easier , but all of the guests in our room had the same issue with the soap dispenser. Its a small critique , but you should know , thats why you are asking. Great job Gwen
Verified traveler
July 15, 2025
Gwen stayed at The Gwen
Loved this hotel!!! I picked this hotel because I needed a place to stay in Chicago and because of its name. My name is Gwen and I loved staying here. I loved the rooms, location (it is walkable to everything even the water taxi on Michigan), and the easy access to parking. I can’t wait to stay here again.
Ariel
June 23, 2025
I wouldn’t stay here if you are looking for a 5-star hotel experience. Amenities were lacking on the property and in the rooms, service was mediocre-poor and the rooms are fine but slightly run down. Feels more like a basic, massive chain 4-star hotel than a “luxurious” experience. Wouldn’t stay here again, unfortunately - completely overpriced and I’m surprised that this is considered to be in the 5-star hotel category.
jill
May 5, 2025
This was our 3rd stay at The Gwen.
Check-in, room, comfort and staff all great as they’ve been in the past. However, our brunch on Sunday was very overpriced relative to what it was, and it seemed hard to get a reservation despite the fact that it was almost empty when our time came. I tried on a Couple of occasions over the weekend to get drinks at the bar and gave up due to a long wait.
I’ll maybe return not sure yet.
Services & Amenities
Most popular amenities
Gym
Private parking
Additional charge
EV charging station
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Business center
24-hour front desk
Wi-Fi in public areas
Luggage storage
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Upstairs at the Gwen
Open for: Breakfast, Brunch, Lunch, Dinner, Cocktails
Special dietary options: Gluten-free, Vegetarian
Business hours: [Fri - Sun] 07:00-24:00,[Mon - Tues] 07:00-23:00,[Wed - Thurs] 07:00-11:00
More amenities
Internet
Wi-Fi in public areas
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$75.00 Daily. Reservation not possible
Private parking
Additional charge
Car charging facilities
Valet parking
Front desk services
24-hour front desk
Express check-in and check-out
Concierge service
Safe at front desk
Luggage storage
Languages spoken
English
Chinese (Mandarin)
Indonesian
Spanish
Bosnian
Food & drink
Bar
Alcohol-free rooms (on request)
Lobby bar
Room service
Health & wellness
Gym
Public areas
No smoking in public areas
Shopping mall
Elevator
Business services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Accessibility
Assistive listening devices
Braille signs
Accessible rooms available
Stair-free main entrance
Safety & security
First aid kit
Smoke detector
CCTV in public areas
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
| Age | Fee |
|---|---|
Children 17 years old and under | US$20.00 per person |
Adult | Set menu:US$20.00 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$150.00 is charged.
Pets
Pets are allowed on requestAdditional charge
Fee: US$125.00 per pet per stay
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2015
- Renovated: 2017
- Number of Rooms: 279
Phone:+1-312-6451500
Email:info@thegwenhotel.com
Unlock the gem of downtown Chicago at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. Located on Chicago's premier commercial district, our downtown Chicago luxury hotel puts you in the city center of Chicago near top attractions including the Navy Pier, House of Blues Chicago and Tribune Tower, as well as the Chicago Riverwalk. Complete a well-rounded workout at our 24-hour fitness center or grab a bite to eat at our rooftop restaurant, Upstairs at the Gwen. With a unique rooftop terrace and over 15,000 square feet of polished event space you can host any social gathering that embodies the classic luxury style of The Windy City. After a exciting night out, sleep among the skyscrapers at our contemporary downtown Chicago hotel with a stay in our suites featuring a luxury collection bed with a pillowtop mattress and elegant linens. Our Chicago City Center hotel suites including a flat-screen TV, high-speed Wi-Fi and complimentary bathrobes, will amplify your stay here in Chicago, Illinois.
Frequently Asked Questions
What are the check-in and check-out times at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Check-in time at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago starts at 15:00, and check-out time is by 11:00.What are the check-in and check-out times at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have a pool?
No, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago does not have a pool for guests.Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have a pool?
Are pets allowed at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, pets are welcome at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, but we recommend calling ahead to confirm details (e.g., pet size, fees).Are pets allowed at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
How much does it cost to stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Room prices at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
How to get to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago from the nearest airport?
The nearest airport is Midway International Airport, located about 23 mins from hotel by car (19.6 km) away.How to get to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago from the nearest airport?
What’s the cancellation policy at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
The cancellation policy at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago depends on your room type and booking terms.What’s the cancellation policy at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
About This Property
| Nearest Airport | Midway International Airport |
|---|---|
| Distance to Airport | 20.01KM |
| Nearest Train Station | Millennium Station |
| Distance to Train Station | 0.9KM |
| Nearest Subway Station | Grand |
| Distance to Subway Station | 0.31KM |
| Average Price From | USD585 |
| Hotel Star Rating | 5 |