Santa María Briones

Upon check-in, the front desk inquired about the Michelin dinner we had booked, which was delicious—I'd give that a perfect score! However, the breakfast experience was terrible. We had a reservation for 10:00 AM and waited at the restaurant entrance following the signs. There was only one staff member, and she was extremely busy. When she saw us, she told us to wait a moment, so we waited for 15 minutes. We were tired of standing and sat down to wait, and only then did she ask me, "Were you waiting for me?" During those 15 minutes, two other customers went straight in to eat, and the staff member served them first. Until 10:30 AM, there was still nothing on my table; I had to get my own cutlery and menu. Finally, I started eating my breakfast at 10:45 AM (I only ordered three simple boiled eggs). By the time the food arrived, all the other guests had finished eating and left. I don't understand why I was treated so poorly.

The front desk staff were very friendly, the food was excellent, and the breakfast was plentiful.

Except for the high price, there is nothing to complain about. There was no breakfast buffet, it was served only after ordering, and the glasses used were wine glasses. As a Michelin restaurant, using the wrong glasses is not professional enough.

服務、硬件、食物全部滿分的寶藏酒店 來之前員工就已經很貼心：幫忙訂餐廳、聯繫包車，響應速度極快。 我因為航班延誤，到達時已經錯過了原定的晚餐。前台衹跟我説"別趕，怎麼舒服怎麼來"——更打動我的是，我回到房間後，前台還專門打電話來，説如果累了，晚餐可以送到房間吃。這種細緻是裝不出來的。每一個員工，都非常的熱情温暖，身心都得到了極大的放鬆。 酒店外觀非常古老，走進去卻是徹底的現代化：床頭配有USB插口——我在巴塞隆拿住的那家大酒店都沒有。洗手間有淡淡的消毒水味，不刺鼻，是讓人安心的乾淨。床品極度舒服。 食物真的非常好吃，零槽點。 唯一的提醒：如果不是自駕，到達會稍微麻煩一點。但相信我，到了之後你會慶幸它藏在這麼安靜的地方。