Klajdi Resort & Spa

The service was great, including the amenities. However there was iron or even electric jug or tea bags to make tea as other hotels do have in their rooms. The room was very spacious though.

We went as 2 couples first adult trip away without our kids. We were nervous based on reviews. Ignore them. I would describe this hotel and location similar to a typcal european beach resort crossed with service in middle east. It was so clean. Staff were friendly and spoke english well. The pool loungers dont get put out til 8ish so that meant no racing around and also they implemented a strict 30min policy if your stuff is on there its gone in the bucket if its not occupied after 30 min. The food was great. The beetroot and tuneric bread is to die for. We ate at the al carte one night it was lovely. They clear the loungers so you can book a table by the pool which was nice. The rooftop bar was good too and the jetty bar. Noise wise there is a roof top bar we were in the block under it. To be honest it didnt stop me sleeping. But if you are a light sleeper take ear plugs.

Recently stayed at this hotel, what a nice hotel. Staff were all friendly and attentive, rooms were spacious, food was nice, pool was good and plenty of comfy sunbeds available. The guy at the poolside bar was constantly smiling and happy to make you drinks all day long. Raul on reception gets a special mention for also being our chauffeur driver what a nice friendly guy who often stopped for a chat and made you feel extra welcome. It was nice to see how well all the staff were treated and they clearly love working for the company which we learnt was family owned and run. Great little stay for our first time in Albania

The hotel is nice but the staff at the front reception are so rude and passive aggressive. Never in my travel life have I ever experienced such hostility. The rooms are not provided with any complimentary water. No breakfast tea. Couple of fruit tea and no spoon. Pillows are stone hard, when asked for a soft one they gave us ones which were even worst than the ones we had. The weather is still quite warm but the AC is switched off in the entire hotel and the reason was, the guests were complaining that it was too cold in the night. A fan was promised but never came to our room. We had to leave the bald door wide open through the night. Two nights into our staying, unfortunately we have not slept a wink. This hotel is very disappointing! We are left exhausted when we came here with the intention to relax not get extremely stressed.

Overall, we had a good family holiday, although there are several areas that could be improved. At first, we were given a room on the fifth floor directly below the pool area, where loud discos took place every night until around 2 a.m. This made it very difficult to rest, especially when travelling with a child. The room was also prepared with a baby cot for our almost five-year-old child instead of a suitable bed. After we contacted TUI, we were moved the following day to a much quieter part of the hotel. We really appreciated the quick response and the help we received. The second room was comfortable and allowed us to rest properly. Although our booking was for two adults and one child, only two sets of towels were regularly provided, so we had to ask for an additional set. The lifts were also very slow. The food was generally good, with enough choice for lunch and dinner. Breakfast was also good, although we would have appreciated a little more variety in the mornings, especially during a longer stay. One of the hotel’s advantages is the strong Wi-Fi connection throughout the property, including on the beach. The beach was generally clean, and the sand was cleaned at the end of each day. However, cigarette butts were still sometimes left in the sand. Beach towels were provided, and guests could use them to reserve a sunbed for the day until around 7 p.m., which was convenient. The swimming area is limited on one side by a pier and the hotel café, where a boat departs, and on the other side by water sports activities. Even so, there was still enough space for swimming. For guests with an All Inclusive package, free drinks were available only from one bar near the pool. It was often difficult to find a free place to sit in this area. In the evening, part of the poolside space was used by the restaurant, which reduced the seating available to hotel guests even further. A major positive was the staff. They spoke English well and were friendly, polite and helpful. Overall, we enjoyed our stay and appreciated how quickly the room issue was resolved. Better room allocation for families, appropriate beds for children, the correct number of towels, more variety at breakfast, more seating around the pool and improved All Inclusive bar availability would make the experience even better.

Just returned from Klajdi Resort & Spa and would recommend it, it is a lovely hotel, staff are very friendly and extremely helpful a big thank you to you all. The rooms were cleaned to an excellent standard even clothes were folded and tidy clean towels every day thank you. The guy on the pool bar worked so hard and so very polite and remembered our drinks thank you. Dining staff are very helpful too and always smiling they work tirelessly day after day always cleaning and making sure everything is how it should be they do a fabulous job. Hotel is close to all bars and restaurants and on the beach if you are going to Albania this is a very good choice of hotel.

A beautiful hotel with exceptional hospitality. The welcome was warm and professional, and the staff went above and beyond throughout our stay. We also loved the rooftop drinks—great cocktails, great views, and a perfect setting for the evening.

We stayed all inclusive. The hotel is definitely not 5 star. We arrived 10.30pm no welcome drink no water in the room. The all inclusive bar closed at 10pm so if we wanted any kind of drink we had to buy it from one of the 4 ‘payment’ bars. At 6 am on the Wednesday morning the night receptionist was asleep on the sofa, at 7am he was asleep at his desk. If you wanted a cocktail despite them being made with local spirit you had to pay, the price varies depending on which of the ‘payment’ bars you buy from. The sun loungers on the beach are meant to be included in the all inclusive but if you use the ones on the right the man looking after the sun lounges wants paying. The rooms are small but clean as is the rest of the hotel. The walls are thin so you can hear next door. The all inclusive food is okay, it’s usually warm not hot. The food in the non inclusive restaurant looks much better. Most of the staff were polite and pleasant but some of the staff in the ‘pier’ bar were quite rude. The barman in reception is lovely, and the staff in the all inclusive restaurant were hard working and polite

This is our second visit to Klajdi, and we want to recommend this place to everyone. The beach, the pool, and the perfect weather are great, but the heart of this place is the kitchen. The Chef and Head Pastry Chef, Christina, cook so wonderfully that I’d love to move in permanently. Plus, there's a smile and kindness at every meal ♥️ Thank you, and we will definitely be back!