For the most part, the staff was not friendly nor welcoming. I booked two rooms at the end of April for a July 19th chicken, chicken, and neither were close to each other. The goal of this trip is to be close to our adult daughters and we were in two separate buildings. We were accommodated on the second night of our trip with two upgraded rooms closer to each other however, the door to our suite broke and we were not able to use that room for that second night. We do commend the one staff member who went out of his way to try and resolve the door issue that night, however it wasn’t possible. The next day, when we went to move our daughters into their new room the staff members on shift at that time questioned whether or not we should actually be able to move into the rooms, questioning our honesty about what had occurred the day before with their colleague overall, we had an OK stay, the pool is lovely and was welcomed on hot days however the menu options at the pool are ridiculous. Nine euros for a can of Coke is not realistic.
