This is a beautifully decorated hotel and although hidden in an alley, is tastefully decorated. The staff were very helpful and helped book our cruise to Yangshuo the next day. They also stored our luggage as we were checking out the next day and going to Yangshuo. The only suggestion I would make is for the luggage to be stored in a secure area as it was left in the open to one side of the dining area. Also, we were in a hurry to catch our cruise and I sent my daughter to order breakfast to save time whilst I did the laundry. However, as the reception staff were the same people preparing breakfast, the breakfast order was not taken until they had finished showing me the laundry area and how to use the machine so although they tried to be as quick as they could and were very pleasant, we had to pack our breakfast up to finish it later. However, they were always very helpful and pleasant, and the delay was only due to staffing levels and breakfast being cooked to order, so factor some extra time in to account for this.
