Toyoko Inn Kumagaya Eki Kita Guchi

This is a reliable Toyoko Inn. I like that the shampoo and conditioner provided are not too rough. I'm also grateful that the facial cleanser is DHC! Every Toyoko Inn I stay at has a clean feeling, so I use them when I'm on a business trip. The free breakfast is appreciated, but I don't always have time to eat it, so I just have coffee.

The facilities are a bit dated, as the hotel isn't new, having opened in 2019. However, it's a decent hotel near Kumagaya Station.

The room was impeccably clean. The weather was cold, so the noise of the machine running when I turned on the heater was a bit annoying, but I got used to it after the second day. The location was close to the station, and pajamas were available upon request at the reception.

Toyoko INN is probably a more cost-effective hotel. First of all, it is close to the subway station. We took the Shinkansen from Nippori and got off the train and walked for a few minutes. However, we arrived late and the front desk still ordered CHECK OUT before 10 o'clock. We have to control our time. We only spent 3 hours in the hotel one day. We couldn't even catch up with breakfast in the morning, so we hurried out to take a taxi to the client's place. The hotel is always clean and tidy, and it's quite comfortable. Even though it lasted 3 hours, I replenished my energy and washed myself up.

I would like you to improve your service. I watched the clock after washing, but I was only 7 or 8 minutes late, and my laundry was collected by the hotel assistant without a word. I had no idea where it went, and when I asked the assistant, I was left with a bad impression, which was only natural. If you could put up a placard or write something near the washing machine, such as if it is 5 minutes late, the hotel will collect it, and please contact the front desk, I think it would be easier to understand that it is strict, and would reduce these kinds of problems. Please consider this.