Ramada Bell Tower Hotel Xi'an

I had a pleasant stay at Ramada Xi’an Bell Tower. The location was a real highlight, with the Muslim Quarter easy to reach for its lively streets, local food and shops. It was convenient to return to the hotel after exploring the area and other nearby sights. Overall, a comfortable and well-located base for discovering Xi’an.

Staff MoMo Meng was very helpful and professional in her job, The service provided was clear and easy to understand. The location of the hotel is very near to many food outlets, a place recommended for travel to Xi An. Thanks for the small gift when we check out.

Hotel is clean and convenient to get to . The staff is very friendly, Miss Betty Wang is extremely friendly and efficient.

Great location! Walking distance from major tourist destinations. The tea served by the hotel matches great with the cakes from the shop nearby.

It was a pleasant stay with the very reasonable price with breakfast provided. But what it shocked us was the room we requested is FULLY NON SMOKING ROOM and the signage display a non smoking room level, you still can smell heavy cigarettes on the floor, even you can spot the cigarette smoke under the light clearly. I think the hotel caters the group tours and the local guests were arranged on the same floor and they open their doors and fully, chi-chatting to next door loudly and smoking in the same time with fully ignoring the signage warning. This is the only unpleasant way with our experience on staying 2 nights here. Oh ya, by the way the hotel should limit the tour agent on hard selling their local package tour to the guests too repetitive. We have arranged our tour and told them all were booked in advanced, but their hard sell attitude has annoyed us many times while entering or exiting the hotel. The breakfast is nice.