The trip began with us arriving at the village around 1pm and hastily being checked in, however was informed the room won’t be ready until 4pm. That left us in limbo slightly but the receptionist allowed us to keep all luggage behind the desk. The first views of the village itself was very good. It seemed clean. We decided to walk to the local Migross supermarket, which is about 40mins away on foot. Once we arrived, I received a phone call to say the room was ready. We travelled with our 2 year old daughter so dinner time is normally 4pm. I knew that the buffet restaurant at the hotel didn’t open until 6pm so I asked the receptionist on the phone where the best place to eat was. She told us to head into Peschiera as most places will be open still. We didn’t listen to that advice and headed back to the hotel, picked up our cases and went to the room. Rooms are good and very basic. Just a 4 hob burner and microwave for cooking (this was outlined on the website so no surprises there. We headed down to the pool, which was open and full of ducks. The water was freezing and the water slides were switched off. I don’t think they anticipated anyone to go in so probably didn’t clean, as there were a lot of duck droppings in the pool. We did see the pool being cleaned on the Monday and the water slides were switched on (probably because it was 22 degrees that day). We decided to head to the restaurant and ask if they served chips or any lite bites. The lovely young lady said we could order from the main menu either as a take out or eat in. Why didn’t the receptionist tell us this earlier on the phone? The menu is good and has pastas, meat options and a kids menu. The only part that isn’t served until 6pm is the pizza. Located in the restaurant is a a stand with some products you can purchase - I would not call it a shop as it is described on the website. The first 2 nights were great and my daughter loved the little play area. We walked to the lake which is about a 5min walk away. However, things changed once all the students arrived on Monday. We were surrounded by over 100 students who arrived on 5 coaches. As I write this, it is 8pm and they are terrorising the outside areas: running up and down, screaming, running up the steps outside our accommodation. I am extremely disappointed that we have been positioned so close to them and that they are allowed to run riot without management intervening. The last 2 evenings have not been relaxing since 7pm and you cant even sit on the balcony without listening to the screams and loud music blaring. If I would’ve know this, I would have not purchased this holiday location. Please be mindful when booking. Gardaland is about a 15min walk down the Main Street which has no pavements, but it isn’t that busy with cars anyway. The bus stop to Verona is located directly outside Gardaland also, much more convenient then getting the train from peschiera as you will have to walk about 40mins to get to the station and the