OZO Chaweng Samui

Excellent hotel for families and relaxation. We initially booked for 6 days, but after two days, we decided to extend our stay until the end of our vacation. The breakfasts are delicious, and some dishes change daily. The restaurant staff is very friendly. My only request to the management would be to diversify the music played by the pool and in the restaurant; it's often the same songs on repeat. Other than that, we absolutely loved everything. We will definitely come back. Thank you!

Overall, the hotel doesn't offer good value for money and feels more like a 3-star property. 1. The rooms are very small. They're fine for two people, but we saw a family of three trying to squeeze in, and it looked very cramped. Soundproofing is poor; you can hear doors moving in the next room and footsteps from upstairs. There are no bathrobes or slippers in the rooms. 2. When booking, consider the building's location – try to get one away from the restaurant. Otherwise, the restaurant's air conditioning kicks in at 5:30 AM and hums loudly all day. This noise forced us to change rooms, which took a full day. We also had issues with an irritable front desk agent who insisted we check out at 12:00 PM but said our new room wouldn't be ready until 3:00 PM. We disagreed, but he refused to help and yelled at us. This inappropriate behavior from the agent really soured our vacation. He refused to call a manager and even lied, claiming he *was* the manager. We had to find the general manager ourselves to resolve the issue. Thankfully, we were eventually helped and moved to a new room by 10:30 AM. 3. Breakfast was decent, with a good variety, and there was always enough food. 4. The pool is shallow (1.20m), really only suitable for children. It's also noisy on the grounds during the day. 5. The beach is clean and nice. 6. There are plenty of sun loungers. 7. They organize volleyball games at 5:00 PM. 8. In the evenings, neighboring hotels set up tables on the beach for dinner, but this hotel doesn't offer that. Perhaps if it weren't for the rude front desk agent at the start of our stay, our experience would have been much more positive!

This is our second year staying at Ozo Chaweng 4*, and it's simply the best hotel on Chaweng for value for money. The grounds are very well-designed, the style is modern, and it's perfect for families with children, with a lovely family-friendly atmosphere. The beach is stunning, and everything is conveniently located nearby. There's also a gym. A few minor points: the rooms and balconies are small, an extra bed for a child costs extra, and there isn't much meat variety at breakfast. Upon arrival, the room only has bottled water (which isn't great tasting) and tea/coffee sachets. For repeat guests, it would be a nice touch to add some small amenities like nuts or fruit to the room.

The hotel is modern, but there isn't much greenery. The breakfasts are good, with a variety of fruits and tasty coffee. There's a shopping mall nearby, and many small shops. However, prices on Chaweng are more expensive than on Lamai.

Excellent hotel in Chaweng, suitable for both families with children and young people. It's clean and beautiful, with a gorgeous sea in the summer. Breakfasts are fantastic. The only downside was the slow check-in; we didn't get into our room until 3:45 PM, which really put a damper on our arrival. Otherwise, everything was absolutely great.

My favorite hotel whenever I visit. The breakfast is fantastic with a great selection of coffee and cakes. The service is warm and friendly, and they have a Happy Hour at noon with a buy-one-get-one-free drink special. A truly wonderful travel experience.

The staff were very helpful, and the room was clean. Great value for money.

The room was great, and the service was excellent!