Radisson Blu Hotel Shanghai New World

I would like to express my sincere gratitude to Abel from the Concierge Team at Radisson Blu Hotel Shanghai New World. Before our trip, I contacted the hotel from my home country to arrange a birthday surprise for my friend. Abel was incredibly helpful from the very beginning. He responded promptly, provided detailed information about the room decoration options, and even suggested different color themes to make the setup more special. Throughout the entire process, he stayed in touch, answered all my questions, and ensured that every detail was taken care of. When we arrived, the room looked even better than I had imagined. The surprise brought so much joy to my friend, and it made her birthday truly memorable. No one had ever organized such a surprise for her before, so seeing her reaction was absolutely priceless. I am very grateful to Abel for helping make this special moment possible. I would also like to say a few words about the hotel itself. While the property may not be the newest in Shanghai, it is exceptionally well maintained, clean, comfortable, and full of character. The breakfasts are delicious, offering a great variety of choices, and the location is simply outstanding, making it easy to explore the city. Choosing Radisson Blu Hotel Shanghai New World was definitely the right decision for us. We have been enjoying every day of our stay and creating wonderful memories here. Thank you to Abel and Jessica and the entire hotel team for your warm hospitality and excellent service. We truly appreciate everything you have done for us! ❤️

Our first trip to Shanghai with my wife and child was a wonderful experience. The room was clean, spacious, and very comfortable for our family. The breakfast selection was also excellent, with a good variety of choices each morning. What truly made our stay exceptional was Jackie. She provided outstanding service and went above and beyond to make us feel welcome and at ease. We were especially grateful for her kindness and support when our child fell ill. Her genuine care, attentiveness, and professionalism made a difficult situation much easier for us. Thank you, Jackie, and the entire team, for the warm hospitality. We highly recommend this hotel and would gladly stay here again.

The hotel is in a very nice location near people’s square The metro station is across the street. The hotel is very luxurious with marble everywhere The concierge service was one of the best in Shanghai and helped me get reservations in multiple michelen guide restaurants last minute, and they are very gracious to provide an endless supply of bottled water. Check in and check out were very smooth with the aid of Judy and Jackie, who serve you to the absolute limit of their aurhority.

Excellent hotel with great services. Breakfast is very various with Chinese and international tastes. Super recommended!