Bad review! My first time writing a long review to give a bad rating!
0. To be fair, the hotel facilities are good.
1. I booked a travel photoshoot at 6:48 PM the day before, and at 9 AM on the day of the shoot, I was informed there was no availability and that I should contact a third party to arrange a time myself.
2. I checked in at 2:52 PM on the day of my stay, and was told the room hadn't been cleaned yet. I finally received my room key at 3:36 PM. The front desk offered breakfast as an apology (the next morning, I had to wait for a table at breakfast, yes, wait for breakfast). They also gave me a welcome drink at the lobby bar – I'm not sure if this was part of the apology or standard. I chose orange juice, which was clearly just poured from a 1.5L carton of NFC juice.
3. I had dinner at the Western restaurant, a semi-buffet for 188 yuan per person. For 188, I didn't expect gourmet food, so I accepted that the only drinks were Coke, Sprite, and lemon water. However, the Wellington steak, clearly pre-treated with tenderizer, was truly outrageous. I wondered why Wellington steak and half a roasted chicken were placed side-by-side for selection – they're completely incomparable. (I spoke to the chef, who claimed no tenderizer was used. I don't know, but my tongue told me that a bouncy, tender, flavorless, soggy yet not juicy fillet is abnormal. Of course, maybe it's just because a country bumpkin like me doesn't eat steak often).
4. After dinner, I returned to my room to fill the private hot spring. Since I didn't know how to operate it, I asked the front desk. The front desk then asked if I wanted someone to disinfect it. While the front desk staff were very polite, are you implying that you think I booked this 2000-yuan room without intending to use the private hot spring, and therefore didn't need to disinfect it before giving me the room key? I'm truly speechless.
5. Inconvenient transportation. It took 20 minutes to get a Didi (ride-hailing service), and I almost missed my high-speed train.
Original TextTranslation provided by AI