The Hacienda & Spa

Checkin was horrible. They just had a fire and were moving the check in to our side of the Hotel. Check in person made it very confusing. Pool and the hot tub were closed due to fire and the gym was very worn and outdated.

The location was quite nice and the rooftop happy hour was pleasant. However, the rooms are terribly outdated. You can’t even attempt to put any makeup on in the room because it is poorly lit. The fireplace randomly came on in the middle of the night and the hot tub was out of order. We stayed two nights. The hotel was empty because they had had a fire in the main building which closed most of the most amenities and we had the awesome shuttle service to ourselves. We won’t stay there again.

The staff at this location is extremely helpful. There were some issues with our reservation and they went above and beyond. The Hacienda building is worth the extra cost. Great location, comfortable bedding. Would definitely book this location again.

Love staying at this property Slept well Enjoyed the concierge floor happy hour and shuttle to dinner. Slept in. Perfect.

We stayed in the hacienda and our room was lovely. It was spacious and had a nice sitting area and balcony. The complimentary breakfast was simple but sufficed even for my husbands vegan diet. The fireplace seemed to have a mind of its own which is my only complaint about the room. The location is excellent and walkable to downtown and the rail yards. We would definitely come back here again!

All around my favorite place to stay in Santa Fe. The Hacienda has exactly what I want and is well appointed. From the daily breakfast to the happy hours, they do a great job of making you comfortable. The staff is uber friendly and helpful.

We had a fantastic stay at the Hacienda. The room was spacious and comfortable. We very much enjoyed the expanded continental breakfast and eating outside. The happy hour was a lovely bonus. The hotel is about a 15 minute walk to the Plaza. The concierge Kevin was very helpful with restaurant recommendations. The only disappointment was the hot tub was roped off though the staff did not know it was closed.

Room good , but very dark. Shower heads spayed everywhere and stream was very hard. Exterior of property needs maintenance. Pool was shut down. Continental breakfast was okay but not up to other nice hotels. Overall good and would stay there again

A unique experience-lovely, great staff, quiet, very nice breakfast, plan to go back!!