Lotte Hotel Busan

Entrance spacious , very crowded , i had to wait for 40 minutes to check in . Lots of Mitsubishi elevators with nice design . Many exits leads to different roads around the large hotel. Easy access to lotte duty free building Hard working staff with an elegant moves at the concierge . The room i stayed in 2227 had 3 black stains above my bed kept looking at the ceiling . The manager was kind enough to provide a freshen up facility as the time of my departure and the checking out of the room was long. No welcome drink as other hotels. Breakfast is cheap 9 usd if you book it ahead at time.

PROS: Excellent service Strong water from shower Strategic location Gym with new facilities CONS Rooms are dated. In need of a good renovation. The lift lobby outside the room has a smell.

I had a pleasant stay at Lotte Hotel Busan. The location is extremely convenient, with easy access to shopping, restaurants, and public transport, making it a great base for exploring Busan. The front desk staff handled the check-in process professionally and efficiently, making us feel welcomed from the moment we arrived. The housekeeping team also provided excellent service throughout our stay. The king-size bed was very comfortable, and we enjoyed the beautiful street view of Busan City from our room. The complimentary Nespresso coffee maker was a thoughtful touch and much appreciated. The only area that could be improved is the bath towels, which seemed a little old and overly soft. Replacing them with newer towels would further enhance the overall guest experience. Overall, it was a comfortable and enjoyable stay, and I would happily recommend this hotel to anyone visiting Busan.