Red Carpet Inn Norwalk

Nice hotel. The sheets were stained however.

Everything was just dirty enough to notice it wasn't clean and there were terrible potholes in the parking lot. But the room was spacious and had a fridge/microwave combo in addition to a TV. The ac worked well, the bed was surprisingly comfortable, and it was quiet.

The area felt unsafe. The staff at the desk was pleasant but we had an issue with the heater and the maintenance person that came to the room was VERY unprofessional. We also think there was a language barrier. The bed was stiff as a board and the soap dispensers either didn't work or were empty. It seemed like they didn't care about their guests to us.

The room was excellent! Extremely comfortable, clean, big with a microwave & fridge/freezer in it. The 2 king beds were very comfortable. Our only complaint was there was no coffee pot and there was construction going on so it was noisy & difficult to get coffee in the lobby in the morning.

STAFF IS HORRIBLE. Specifically the main old guy in the front from 8am-8Pm. I have a video of him threatening me. Doesn’t want to help. Had an incident happened and he refused to report it to his manager and instead got the cops on phone asking “am I scared” and the cops said he’s in the wrong for wrong customer service and that’s not how they’re used. They also did construction right under my room at 6 am and didn’t notify anyone, turned off all water and didn’t say anything, and when asked to change rooms lied and said there were none until I demanded my refund. DO NOT STAY! He refuses for you to talk to anyone and is bringing the company down. Will file an officially complaint with cops.

Nice personnel. 24/7 manned office. The room was spotless, microwave, frig, TV, hairdryer, heat or a/c, lots of light, etc and everything about my stay was A-1. Great location and affordable rates. EXCEPT I was on bottom floor and Lord knows who/what was above me but so loud walking on floor etc. Could even hear him pee.

2 stars isn’t for me. Thin walls, ceiling, and towels. Clean sheets and towels. Fan/blower in ceiling open. Overall felt sketchy - parking tight - and wondered about whether some folks are living there. Old reviews commented on carpeting - my room had LVT. Didn’t sit on couch. Old motel. $130 felt overpriced.

Ok motel stay for one night however there was dirt in the corners of the bathroom, no fan in the bathroom, lighting that hurt the eyes (bad kelvin choice of bulbs), and expensive for what we received including $15 surcharge for 3rd person in a room that had two king beds.

I found a dirty used needle in my room. When I addressed to the staff about it, they barely even wanted to give me a refund. They gave me $50. I could’ve stepped on it and got sick. Absolutely disgusting.