Red Carpet Inn Norwalk

Nice hotel. The sheets were stained however.

Was decent but the Tv kept glitching like crazy, couldn't get hot water in the sink and the shower took forever to heat up, but the rooms were cleaned quite well, and always seemed to get extra towels.

Our room was terribly dirty. The floor was dirty and stained. The curtains were covered in stains. There was no coffee in the room. The reception on the TV was spotty at best. We will not be staying here again and we do not recommend staying here.

Bed was terrible. Noise from traffic and other guests was terrible. Shower was too small for me. I asked the check in staff multiple questions but they didn't speak English well enough to understand me.

Everything was just dirty enough to notice it wasn't clean and there were terrible potholes in the parking lot. But the room was spacious and had a fridge/microwave combo in addition to a TV. The ac worked well, the bed was surprisingly comfortable, and it was quiet.

Your company is excellent very good with the rewards. Very nice prices. Good customer service.

The area felt unsafe. The staff at the desk was pleasant but we had an issue with the heater and the maintenance person that came to the room was VERY unprofessional. We also think there was a language barrier. The bed was stiff as a board and the soap dispensers either didn't work or were empty. It seemed like they didn't care about their guests to us.

The room was excellent! Extremely comfortable, clean, big with a microwave & fridge/freezer in it. The 2 king beds were very comfortable. Our only complaint was there was no coffee pot and there was construction going on so it was noisy & difficult to get coffee in the lobby in the morning.

STAFF IS HORRIBLE. Specifically the main old guy in the front from 8am-8Pm. I have a video of him threatening me. Doesn’t want to help. Had an incident happened and he refused to report it to his manager and instead got the cops on phone asking “am I scared” and the cops said he’s in the wrong for wrong customer service and that’s not how they’re used. They also did construction right under my room at 6 am and didn’t notify anyone, turned off all water and didn’t say anything, and when asked to change rooms lied and said there were none until I demanded my refund. DO NOT STAY! He refuses for you to talk to anyone and is bringing the company down. Will file an officially complaint with cops.