C&D Resort,Wuyi Mountain

Staying here over Chinese New Year wasn't a great experience, and overall, I wouldn't recommend it. We booked mountain view rooms in the Xinyue Building, hoping for more comfort as we were traveling with elderly family and children. However, they couldn't even put our two rooms on the same floor, and both rooms had partial views. The second-floor room didn't even have a garden view 😟. **Facilities:** Just look at the plant by the bathroom sink (as shown in the picture) – it's so dirty, yet they haven't replaced it, which shows the hotel's lack of attention to detail. We also found items left by previous guests in the corner of the sofa, indicating poor cleaning. The room's blackout curtains don't work well; you have to pull them extremely tight in the middle to block out light. All dining and activities are in the Tianfeng Building, and it's quite an inconvenient, winding walk from the new building. The room included an afternoon tea, which was a buffet with selections similar to breakfast. **Environment:** This is probably the only redeeming quality – it's very close to the scenic area and commercial street. However, during Chinese New Year, fireworks and firecrackers went off all night until midnight, so if you're a light sleeper, don't come here during this period. **Service:** The dining service was generally a bit chaotic. One evening, we had dinner at the Chinese restaurant, and the paper menu they gave us had already been used by someone else. We understand hotels want to save money, so we marked our selections clearly and confirmed them with the staff, making sure they didn't mix up our order with the previous guest's. After ordering, we weren't given a bill to confirm our selections. Sure enough, our food eventually came out wrong! They added dishes from the previous guest's order to ours. After we pointed it out, they corrected it, but not once did they apologize. The staff members were also stone-faced, as if we were in the wrong 🥲. We understand it's busy during Chinese New Year, and mistakes happen, but that level of service attitude is just ridiculous. We've stayed in many hotels during holidays, but never encountered anything like this. **Hotel Activities:** For the parent-child activities, you have to choose between sugar painting and paper cutting, and you need to leave a five-star review on a popular app to participate. This is the first time I've seen a hotel demand a good review in such a way. These activities are also in the Tianfeng Building, and if we hadn't stumbled upon them ourselves, we wouldn't have even known they existed.

The indoor pool temperature was too cold, making it impossible to swim. I don't understand the point of having an indoor pool if it's too cold to use. The hotel advertises many parent-child activities, but the front desk staff said we could only choose one. I don't see the point of a parent-child hotel or New Year's activities if guests are limited to just one. Every other parent-child hotel I've been to allows participation in all activities. Here, you can only participate in one, and even then, only if we, the guests, give the hotel a five-star review to qualify for the children's activity.

Great location, directly facing Dawang Peak and very close to the scenic area. Wu Qiong provided attentive and enthusiastic service, always ready to answer any questions. I almost forgot my mom's birthday, but the hotel remembered, which was very thoughtful. Thank you!

The hotel staff were all very friendly, and the breakfast buffet was excellent. The location is fantastic, making it really convenient to visit scenic spots, go shopping for tea, and find places to eat. Plus, the Great King Peak (Dawang Feng) is right across from the hotel.

The hotel facilities are great, the location is convenient, and the service is excellent. They offer free parking, and the rooms are spacious and bright. The mountain view rooms have beautiful scenery outside the window. A big shout out to the lobby manager and staff for their amazing service! 👍

It's currently the off-season in Wuyishan, and the hotel proactively upgraded our room to the newly built Xinyue Building. It offers a direct view of Dawang Peak, with spacious views from the upper floors. The room was very comfortable, and the hotel service was attentive. The hotel is directly across from Sangu Old Street. The breakfast buffet had a great selection of dishes, including many delicious Fujian snacks. I highly recommend staying here.

Very good, clean and hygienic.

Right across from Dawang Peak, the location is excellent.