Guest User
March 1, 2024
Overall a nice experience but there were some pros and cons to our stay. To start with the cons: Alpin uses two reception locations for the Residence Bellevue, one in Kaprun and one in the building itself. In most cases this means driving out to Kaprun (10 minutes by car) for check-in/check-out. The process was generally fine but requires some effort from the guest to organize logistics which isn't really how things should be. Official checkout time is 10am which is a bit early by any standard. We paid Eur150 extra to move this to 2pm. The bedlinen and apartment at large were pretty clean but the place clearly needed some deep-cleaning. Finally, we were given a first floor apartment, despite requesting a higher floor. All good but this means the views include trees and parked cars. Not too bad in winter but in summer this probably means the view is obstructed. Think being on the third floor or up addresses this. Finally, if you plan to do a lot of skiing a car is a must. Pros: good location and indeed nice views across the lake to Zell and the mountains behind it. The apartment is well-equipped and has a great balcony. There is indoor parking in the basement with a lift straight up to the apartment. Beds are good. Overall a nice place to stay.
