Regency Inn & Suites New London, Mystic

Very clean & well maintained property. I received a quiet room as requested. There is a continental breakfast and an Indian menu as well as, an American menu at the hotel restaurant. Also, free henna is an added perk. I will definitely return here.

We were here just one night. We just needed a clean bed to rest our heads. The staff was very friendly and go above and beyond to make you happy.

Upon arrival , check in was 3 pm, had to wait 45 minutes for room to be ready. After asking for 100 dollar deposit , card was charged 605. Had to wait 24 hrs for return funds. While traveling for a get away weekend thats not ideal at all. TV only had 1 remote that would not allow me to hook up my fire stick. Room smelled like mold and fabuloso. You had to fuss with the shower valve to get hot water, when adjusting the shower head its wobbly coming out of the wall, Several light bulbs were out. Dog down the hall wouldn't stop barking. Overall for 164$ a night some quality and professionalism is expected thats not what I received at all.

First 48 vibes. Visible dirt, broken microwave, bad air quality, no air filtration, uncomfortable bed, wifi did not work, and someone was in room despite do not disturb sign on

Loved the breakfast! Friendly staff. Room was clean, bed was comfy. Have stayed before, will stay again..

I had a great stay and would give this hotel 5 stars. Everything was clean from the moment I walked in. The front desk staff was professional and check-in was easy. The room was very clean and comfortable, and the bathroom was spotless. Breakfast was hot and good with enough options. The hotel also had a bar, gym, and pool, which I didn’t use but it was nice to have those amenities available. The outside of the hotel was also well maintained. Overall, it was a comfortable and pleasant stay, and I would stay here again.

Staff is great, the hotel is a bit dated but it doesn’t take away from your stay. I used the room as a backup (long story). Overall I would stay again but the hotel could use a little refresh.

The room was very clean, staff were very friendly and outgoing, breakfast had a great variety of choices and very tasty. Oh, and the location is ideal. You can get to any (and there are a lot) of the areas attractions very easily and quickly. Overall it was a nice one night stay.

We will not stay there again. Out of a 7 day week stay, we only got a one day room cleanup..