Country Inn & Suites by Radisson, Kearney, NE

This probably would have been a great place to stay. The issue I had was with Trip/Expedia. As i was looking for a place to stay for a Dr. appointment, somehow on this particular site the date ended up being incorrect and I didn't notice as it had been correct on all the other motels I had looked at but... I knew I had to be there so signed up for a non-refundable night. Didn't catch the incorrect date until after I had approved it. I looked through contact options and they had one listed that said incorrect date, ok should be no problem, I will just change the date and still stay there. The site said they had to contact the merchant, ok I can see that, I knew the night I NEEDED to stay was more expensive but was ok with that. Got a message saying the merchant wasn't going to allow me to change as it was a non-refundable night, I wasn't trying to not stay there just change the date. I happened to be in the town so I stopped at the motel and talked with the manager and was told that they couldn't change it without the approval of Trip/Expedia hmm guess they must be the "merchant" rather than the hotel. So I "donated" the cost of a room to some corporation. So Trip/Expedia for what it's worth I will not be using you again for any travel.

The room itself was amazing! (Room 135) The bathroom on the other hand could use some attention. The bathroom needs a deep cleaning as the toilet paper holder, the walls, handicap grab bars, and the floor board trim were all pretty dirty. The toilet is also loose. It was a great stay tho and the breakfast hit the spot!!

The menu wasn't what was displayed on the board (no biscuits and gravy), but that's okay.

Friendly staff, clean room, quiet, breakfast was good. Beds comfortable, pillows too. Would stay again. Lesli was great!

Pool was closed and out of service which was one of the main reasons we chose this as our stay. Our room was dirty & run down. Huge stains on the carpet, chipped paint, yellow stains running down the bathroom wall. Would not stay here again. I can handle anything if its clean. This room was not.