Jetsetter Babe
January 14, 2026
Our 4-night stay was a mixed bag. The Good: Incredible location for exploring Chinatown/West End and very polite, helpful front desk staff.
The Bad: The room design is impractical. The bed is against a drafty window (leading to a cold) and against a wall, making it hard to get out without waking my partner. The bathroom design is unhygienic (hard-to-use soap dispensers and a flush button blocked by the lid). The tap for the hot water was very stiff for some reason. If you are a light sleeper, there was a humming sound all through the night that could be from the air conditioning unit, so be ready with your earplugs.
The Service: Housekeeping was disappointing. We returned at 4:00 PM to an uncleaned room on the second day when the room was scheduled to be cleaned. The cleaner knocked at the door around 4.20pm and we asked why she left the cleaning so late, she said that our room wasn't a "priority." When we asked if the cleaning could be rescheduled for the next day, she just said no. We also had a faulty TV that kept turning off. When maintenance tried to fix it, they left some dust all over the bed and the issue was not fixed. For the price and location, we expected a more seamless experience.
