Mystic River Hotel & Suites

Room was clean - staff very nice - outside property is very run down - inside lobby and hallways had musty/moldy odor - room had flooring upgrade - pretty spread and newer blinds - walls need painting - cracks all over toilet seat - tub had very old mat in it - but room WAS clean for the most part

The building itself from outside looks nothing like a hotel. It actually looks like an abandoned building. Things inside could use an upgrade and there's no pool.

The staff was very friendly and helpful but were unable to resolve an issue with my TV for two days. The person responsible did come into the facility but never came to my room. secondly, the pool is out of service and looks like it will be for some time.

The photos of this property do not reflect its current state. Doors (including a side door) were unlocked to the public 24/7. We were a group of 4 and only had 2 bath towels, one hand towel, 1/2 a roll of toilet paper and one bar of soap for both the sink and shower. The microwave and refrigerator have black stuff growing in them. No black out shades on the windows and the beds were like cots or pullout beds, you could feel every spring. Would not stay here again.

Bath tub was not draining. Told the receptionist and didn’t get help. Mold smell on the building. Husband and I were coughing. Not a good property to stay

The place was run down and not as represented on-line. There was no staff at desk, pool was green, damp / musty smell, odd characters loitering Outside and in lobby. Surrounding area didn't feel comfortable / safe. There was a trailer community up against the hotel property and a closed down business in front of hotel.

We were expecting for the pool to he open and were disappointed learning it was under construction.

Property looks worn but rooms surprisingly good with working air conditioning. No breakfast.

Clean room, nice staff, convenient location. But the place is under construction and there are no amenities for guests at all. It looks like an abandoned building when you pull up. But it served its purpose for me and the staff were nice. Just looks like the owners are trying to get some income during renovations. Should be disclosed more clearly when you go to make a reservation.