Hilton Dali Resort & Spa

AMAZING view and location. The facilities could use a little upgrade and maintenance but at least the space and cleanliness make up for it. Pros: - comfortable - spacious rooms - lovely view - has a gym and entertainment room with a pool table - very clean - nice and affordable cocktail bar onsite Cons: - amenities a little outdated - no cable tv - kids room was disappointing with only a small slide, big space but not utilised - no food in close vicinity, need to drive out quite a bit

I had an absolutely satisfying stay at Hilton Dali Resort & Spa and highly recommend this property. Perched halfway up Cangshan Mountain, the hotel is conveniently situated near Jizhao Nunnery for Cangshan hiking trips, and Dali Ancient Town is a short affordable Didi ride away with abundant available cars, making transportation effortless. Our high-floor room offered stunning panoramic views of Erhai Lake from the private balcony. The room is exceptionally spacious with complete amenities; the bathroom is neatly designed with wet-dry separation. The daily breakfast buffet features an extensive selection of dishes covering diverse tastes. Special praise goes to lobby manager Herman. We encountered a small friction during pre-arrival communication, which was properly resolved thanks to Herman’s coordination. He also helped secure a complimentary room upgrade for us in advance. Throughout our stay, Herman and Beata consistently provided attentive help: collecting our takeout, answering all travel questions patiently, and he even took the initiative to apply for a late check-out for us. His thoughtful and efficient service greatly improved our whole trip. With superb location, wonderful facilities and warm personalised service, it was a flawless hotel experience, and I will definitely book here again on my next visit to Dali.

We had a wonderful 1-night stay at the Hilton Dali Resort & Spa yesterday with our family of five, and it was a fantastic experience from start to finish. The highlight of our stay was definitely the service. Alice and her team were absolutely excellent in handling our large family. They were incredibly attentive, professional, and went above and beyond to make sure all five of us were comfortable and well taken care of. The resort itself is beautiful, offering great amenities and a very relaxing atmosphere that the whole family enjoyed. Because the service from Alice from the Front Desk and team were so seamless, it made our quick trip to Dali completely stress-free. We highly recommend this resort to any families visiting Dali and will definitely choose to stay here again!