Best Western Plus Waterbury - Stowe

Location was great. Pool are outdoor area were exceptional. The guest rooms are in need of being updated. The staff could have been friendlier. We were charged $25 for checking in an hour before check-in time. Our room was ready so there was zero time/effort for us to check in a little early. Definitely a bad policy.

Helpful staff and good facilities.

The photos online look better than what they really are in person although the pool area was great. The whole place was very dark! Dark fixtures, darker lighting. There was no brightness to the room whatsoever. Location was right off the highway and situated fairly closely to Ben & Jerry’s ice cream factory. The breakfast was decent. It was overcooked, but it was nice not to have to leave the hotel to get breakfast. The pool area was freshly painted and was bright and had new lounge furniture. There is a cute area for small kids to play outside of the pool area with a small play structure that looks may be a year too old. Pet fee was $30 a night and they did put $150 extra hold on the room until it was inspected upon leaving. I booked a double room it was super tiny!!

It’s always a pleasure to have friendly staff welcome you after a long drive. A smile is worth more than words at times. Then walking into a clean room to relax, to be followed by a warm breakfast in the morning is more than I could ask for. Summing up our night’s stay is that it was amazing.

The breakfast was very good. Quite a variety of choices. The room was clean and the staff was very nice.

When we stay there, we always have very hospitable people greeting us at the desk. The rooms are clean. Amenities are wonderful. Breakfast are delicious and the servers are very kind and helpful.

The hotel was very clean as were the rooms. Staff was very friendly and the breakfast was good. No complaints!

Hot tub was great and there was a very nice helpful staff esp at Breakfast (Mandy is like family so so nice and friendly ). She has a made many a morning a pleasant wonderful breakfast. The manager was also helpful a friendly I’ve been a guest over 5 times in the past 4 years . Love it !