The Carmen Hotel - Ocean Front
Select date
-
Select date
1 night
The Carmen Hotel - Ocean Front

Discover The Carmen Hotel - Ocean Front, an 4-star stay in Playa del Carmen. With a score of 8/10 based on 105 reviews, it offers an outstanding blend of quality and value, with prices starting from ILS 206.

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

Museo Frida Kahlo Riviera Maya: 0.07 km away

3D Museum of Wonders: 0.23 km away

Nuestra Senora del Carmen Catholic Church: 0.42 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Food & Drink: Room service, Snack bar, Restaurant, Bar

The Carmen Hotel - Ocean Front

Show on map
We Price Match
Highlights
Outdoor rooftop pool
Public beach
Ideal location
Bar
Suite
+1 more
Amenities
All amenities
Property Description
Show more
The hotel is very clean, spacious room and it is very well located. The food is great
Surroundings
Airport: Cozumel International Airport
(35.2 km)
Train: Maya Train Station - Cancún
(54.8 km)
Landmarks: Museo Frida Kahlo Riviera Maya
(<100m)
Landmarks: 3D Museum of Wonders
(230m)
Landmarks: Nuestra Senora del Carmen Catholic Church
(420m)
Landmarks: Quinta Avenida
(450m)
View on map
15

Owner´s Suite

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
Check Availability
1

Partial Ocean View Reef Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
22

Reef Suite King

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
Check Availability
12

Sunrise Suite

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
Check Availability
8

Captain's Suite

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
Check Availability
10

Coral Suite

2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
City view
Room Details
Check Availability
13

Ocean Grand Suite

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
Check Availability
Hide Room Types

Average for similar properties in Playa del Carmen
Guest User
December 11, 2023
Great
Guest User
February 5, 2026
The room is on the side, next to the bar, so it's a bit noisy.
Original TextTranslation provided by Google
Guest User
June 27, 2024
The hotel is very clean, spacious room and it is very well located. The food is great
Original TextTranslation provided by Google
Guest User
January 1, 2025
Very good!
Original TextTranslation provided by Google
Lexis
March 19, 2026
Great location and staff was so nice and helpful! Is a Party location next to the beach. If you want a quiet room ask for a room away from the street. The restaurant was great with great food next to the beach. Rooms were clean and spacious just as shown in their pictures. Is a great hotel if you want to be next to the busy downtown area. Walking distance to the ADO bus and Walmart.
Dishant
March 17, 2026
Clean room , Some staff dont speak English. Airport shuttle don't available. Ocean view is perfect .
Rachel
March 16, 2026
Did not know cars were not allowed to the front door. The police will take your license plate. Be aware. No doorman with luggage assistance, be prepared to carry your own luggage. Room was outdated for an ocean front property in my opinion. Showerhead was inoperative and toilet was nearly inop as well. Next door was a nightclub with music blaring over television and continued till 2am. No sleep whatsoever. Breakfast is provided at extra cost and is extremely limited with 4 options. Cleaning staff cleaned our room and turned off air condition. Came back late at night with 80 degrees plus humidity after a long hot day at amusement park. Rented a parking space for 3 days 70 US dollars, had to walk 4 large suitcases 4 blocks uphill because no cars permitted as stated above. Local police booted car after parking in business lot not identifying payments will be required. Traveled for ease of access for the Xcaret parks but will stay in Cancun and bus in next time.
Cynthia
March 12, 2026
The price was fair for the location on 5th Avenue and right in front of the ocean. The hotel is clean and the bed was comfortable, but the property clearly needs renovation. The toilet area felt very small and somewhat claustrophobic. There is also noise at night from nearby restaurants and music from the surrounding area. I personally sleep deeply, so it didn’t bother me, but light sleepers might find it an issue. Overall, it’s a reasonable option for a short stay if you want an affordable beachfront place in a very central area.
Luis
February 26, 2026
People at the check in were not very well trained. They are not up to date with guest using their credit card, not willing to call to verbally verify when their machine does not approve the card. This is a common practice in any respectable hotel. Not very friendly. The sheets were never changed during 8 days. Location great but lousy service. Be aware.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: Before 11:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child policies
Children are not permitted to stay at this property

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
Opening hours[Mon - Sun] 08:00-11:30 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. ILS 298.05) is charged.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: The Carmen Hotel - Ocean Front
  • Opened: 2016
  • Renovated: 2023
  • Number of Rooms: 35
Phone:+52-9841259589
With a stay at The Carmen Hotel - Ocean Front in Playa del Carmen (Downtown Playa del Carmen), you'll be a 4-minute walk from Quinta Avenida and 9 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 0.6 mi (1 km) from Playacar Beach and 0.6 mi (1 km) from Playa del Carmen Maritime Terminal.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
You can enjoy a meal at the restaurant serving the guests of The Carmen Hotel - Ocean Front, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Stay in one of 37 guestrooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

You might be wondering

What are the check-in and check-out times at The Carmen Hotel - Ocean Front?

Check-in time at The Carmen Hotel - Ocean Front starts at 15:00-18:00, and check-out time is by 11:00.

Does The Carmen Hotel - Ocean Front have a pool?

Yes, The Carmen Hotel - Ocean Front has a swimming pool for guests.

Are pets allowed at The Carmen Hotel - Ocean Front?

No, pets are not allowed at The Carmen Hotel - Ocean Front.

How much does it cost to stay at The Carmen Hotel - Ocean Front?

Room prices at The Carmen Hotel - Ocean Front vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to The Carmen Hotel - Ocean Front from the nearest airport?

The nearest airport is Cozumel International Airport, located about 1 hour 39 mins from hotel by car (35.2 km) away.

What’s the cancellation policy at The Carmen Hotel - Ocean Front?

The cancellation policy at The Carmen Hotel - Ocean Front depends on your room type and booking terms.

About This Property

Nearest AirportCozumel International Airport
Distance to Airport35.24KM
Nearest Train StationMaya Train Station - Cancún
Distance to Train Station54.8KM
Average Price FromILS474
Hotel Star Rating4