The Lanesborough, Oetker Hotels

Amazing two-night stay at The Lanesborough. The staff are exceptionally accommodating, warm, and genuinely hospitable, always going above and beyond to make you feel like a valued guest. They remember your name, your preferences, and all the little details that truly elevated our experience. In my opinion, The Lanesborough sets a standard of luxury that goes beyond many other top-tier hotels. Even among the finest hotels, the staff (and property) both offer a level of attention and refinement that is rarely matched. Having stayed in numerous luxury hotels both in London and internationally, I can honestly say that The Lanesborough has raised my expectations of what true luxury hospitality should be. We had a dedicated butler for our room and we were also upgraded to the Executive king room overlooking Hyde Park. A special mention to front office lady called Zita. Zita was key in making our stay and experience at The Lanesborough so memorable. Zita also had a special talent in training cats, what more getting 'The Boss' to Lilibet in giving her paws for a treat! 😂 Thank you to Zita, our Butler and all staff there for making our stay memorable. We will 100% be back soon.

Visited for the Bridgerton Afternoon Tea experience. As elegant as you'd expect. Very smart for the Lanesborough to partner with Netflix. Afternoon Teas can be underwhelming, but this one did not disappoint. No tier of the cake stand was a miss, everything hit the spot. A regret was not booking a room and staying the night, but that's something to do for future.

Bridgerton afternoon tea!! Honestly well worth the money!! Did we like all the sandwiches no we didn’t to be honest and I didn’t like one of the cakes but at the end of the day you’re not going to like everything!! The staff were amazing and kind and went above and beyond