Spark by Hilton Freeport

Construction not complete. Loud HVAC even though fairly new. Thermostat not working. Tiny tv. Poor room lighting. Good price. Clean.

They were in the middle of a remodel. We were excited to stay here based on the pictures, but the lack of cleanliness and amenities listed that were unavailable were disappointing.

The place was under construction so there was no where to hang out but your dark, gloomy room. It was the most depressing hotel stay I ever experienced. The hotel and ********** is be mandated to list when the property is under construction: no seating area, no coffee... NOTHING

The staff were friendly the room was very clean the cable did go out day two so we spent the day out

Staff was pleasant. However the breakfast was lacking. No coffee and the juice was warm, no other breakfast available.

Check in was fine. Room was good... it was comfortable and appeared clean. Parking and quiet sleep were good. Breakfast was terrible... limited choice of unhealthy food - white bread, muffins, bagels, and sugary cereals. Bagels were old, hard and dry. The toaster was not working properly. It was hard to keep it down and half of the toaster was not toasting. Yogurt was past the expiration date by a month, and was artificially sweetened. There was only one banana. Appeared the orange juice dispenser was not cooling since the OJ was warm. Coffee did not seem fresh. There was no one at the desk, or around, to bring these issues to their attention.

Hotel is being renovated. It was dark, empty, exterior windows were not locked. Previous stays at this location were wonderful. Very courteous, lobby beautifully decorated. A warm friendly environment. Not at all what we found with this stay. Assume the hotel has been sold. Will not stay again. Room was okay.

We appreciated that there was both mini-fridge and microwave in the room. Clean, pleasant, quiet stay, just what we needed.