Four Seasons Hotel Kuala Lumpur

Absolutely terrible. For a hotel of this supposed standard, they can't even tell the front from the back of a duvet, and inside it was all yellow and smelled awful. It's definitely not worth the price. Even 200-300 RMB hotels in China are better than this. It's so bad, and the hotel did absolutely nothing about it. Truly disgusting.

Room 1317. Just checked in and saw stains and hair on the bed. I was too tired after a long flight and an hour-long ride from the airport to the hotel, so I couldn't be bothered to complain (especially since the front desk attitude was quite unhelpful. When I checked in, I specifically asked for Chinese service, and the girl with glasses who spoke Chinese just symbolically led me to the front desk and had an English-speaking staff member assist me instead). The room's cleanliness, facilities, and breakfast all fell short of Four Seasons standards and expectations. The bathroom also had a foul smell. The only upside is its convenient location to KLCC, which is right downstairs, and it's just a 5-minute walk to the Petronas Towers. Other than that, there's nothing remarkable. The room booked through Trip.com also had a poor view. Upon checkout, I was overcharged for breakfast and taxes.

My friend recommended this place, and I'd definitely choose it again next time. Facilities: The pool is huge and the facilities are excellent. Cleanliness: The room was spotless. Ambiance: The hotel environment is lovely. Service: The staff were very attentive and thoughtful.

It's quite close to the Twin Towers, and the amenities here are really comprehensive and quite good. The breakfast is excellent with a wide variety of choices; I tried the special Laksa, and all the pastries were delicious.

The environment was great and added a lot to the comfort of our trip. The breakfast was also very rich and varied.

The hotel was great, and the breakfast was decent too. Especially, the room was spacious and bright, making for a very comfortable stay.

We're pretty picky, and we stayed here for the Sammi Cheng concert. The hotel service was absolutely top-notch, fantastic! The only minor hiccup was a slight communication issue between the booking agent and the hotel, which delayed our check-in by about 30 minutes. However, both Trip.com and the hotel offered compensation, which was appreciated. The bed was incredibly comfortable, and there was absolutely no noise, which was a definite improvement over the Guangzhou Four Seasons. The room was also impeccably clean and tidy – a big shout-out to the cleaning staff! I'll definitely try to choose Four Seasons for my future travels.

The room's location is excellent.