Swiss-Grand Beach Resort Kuantan

It was a pleasant stay and perfect for family short staycation. The resort has almost everything that can kill the kids time whole day here - pool and kids club. Morning breakfast have variety choice and its taste good too. Overall its good and will come back again.

Service was excellent. Within 30 minutes of entering the room, staff checked to see if the room was alright. In addition, they also brought our bags up to the room without us asking. The room was also super clean, there were no stains. However, the pool area is a little dirty as the stairs have mould on them. Buffet spread was excellent, there were many different options to choose from. Overall a great stay, would come back again when visiting kuantan.

The only thing i enjoyed bout my stay was the hotel near to the beach..other than that could be improved..i need to take off my shoes if i wanna use the gym..like seriously? The sauna need to revamp..the wood bench in there almost broken already..breakfast spread not really variety but okay la not so bad

I enjoyed my stay here. I appreciate the stylish lobby decor, and the receptionist staff was very polite and friendly. The kids club is wonderful, we played PlayStation and did some coloring. There's a gym nearby, and the toilet at the kids club is spotless. The hotel is extremely kids friendly, and my children loved everything about it. My room was clean, and the housekeeping team did a fantastic job with the cleaning. The breakfast is delicious. ❤

Had a wonderful stay at this hotel. Short, easy walk straight to the beach. The room was clean, comfortable, and the staff was very friendly. Highly recommend staying here!

My kids enjoy the kids pool so much. The room is bigger and clean. Suit for family short getaways! Would like to come next time

Location : 10/10 Ameneties : 7/10 still repairing some sections such as Swimming pool & spa Food : 8/10(Breakfast spread ) 10/10 food around the resort !! COMING BACK ? : 100/10 🤪🤍

We absolutely loved the chill, family-holiday vibe here. The lobby has so many cosy spots to just sit back and relax. Kids had a great time at the pool and slides, and the easy access to the beach was a big plus. 
We stayed in the family room and it was very well maintained! Good air-conditioning, strong water pressure, and overall very comfortable. You really know a hotel is well maintained when even the corners and toilet tiles are clean! The staff are very friendly and helpful! One area for improvement would be the kids’ club. Should provide more educational toys, but during our visit it felt quite empty and there was no staff around. There was also no information shared on available kids’ activities. It became a bit boring for the kids after some time. It would be nice if the PlayStation could be free to use (like Hilton), and if staff could actively engage the kids or share a simple activity schedule. Highly recommended for families looking for a relaxing yet fun getaway. With some enhancements to the kids’ club, the experience would be even better. Would love to return! Thanks!