InterContinental Hotels BEIJING SANLITUN by IHG

An amazing hotel with top-notch service! A big shoutout to Veronica, Summer, and Ailee at the front desk—they were fantastic 👍 I will definitely be back next time!

I would like to give a huge thank you to Aria and Dale from the Guest Relations team. Their service was super amazing—patient, meticulous, and highly efficient at resolving issues. Facilities: The hotel is very new with comprehensive amenities. Cleanliness: Impeccably clean and tidy. Location: Right outside is Sanlitun, with convenient transportation and easy access to anywhere. Service: Excellent service. I will definitely choose this hotel again next time.

My recent stay at the InterContinental Beijing Sanlitun was a wonderful and comfortable experience. The hotel boasts a prime location right across from Sanlitun Taikoo Li, making getting around and shopping extremely convenient. The room was clean, tidy, and offered a fantastic view. Special thanks to ARA and DLE from the Guest Relations team. Throughout my stay, they were attentive, prompt, and patient in handling all my requests, making communication effortless and pleasant. Their service was meticulous and warm, completely free of any robotic, bureaucratic feel, truly showcasing the exceptional hospitality of InterContinental. Overall, it was a fantastic stay and a top choice when visiting Beijing. I will definitely stay here again next time I'm in Sanlitun and highly recommend it to everyone.

The service was attentive, and the staff were all warm and professional. However, given the current economic downturn, the amenities and breakfast selection looked a bit sparse and depressing. I booked rather hastily this time without comparing the prices between InterContinental and OTA platforms, and ended up staying for two nights. At over 2,800 RMB per night for a basic deluxe king room, I thought it offered pretty good value for money for Beijing at the time. But later I saw on the app that an Executive King room for two nights was less than 5k in total, which was a bit hard to swallow 😣

An absolute must-stay! The starlight installation in the lobby is high-end and breathtaking, the room has an expansive view, and the window scenery is stunning. The breakfast is exquisite and delicious, the location is prime, and getting around and shopping are super convenient. An amazing stay experience ✨

The air conditioner in the hotel on our first night was so loud that it was hard to sleep, so we finally just turned off the heating. The hygiene and housekeeping were quite good, but the toilet didn't match the smart toilet listed in the room type I booked—it was the oldest model. After communicating with the butler, we were moved to another room the next day. However, the overhead showerhead in the new room was dripping, and overall, the facilities are quite outdated. That being said, the service was extremely satisfactory, and the butler was very attentive. The location is also quite convenient, right across from Taikoo Li.

I had a wonderful stay at the InterContinental Beijing Sanlitun. The hotel environment is lovely and the location is very convenient. Special thanks to the Guest Relations team, MIKA and ARIA, for patiently catering to all my needs throughout the stay. Their warm and thoughtful communication added a lot of warmth to my trip. The hotel service is professional yet heartwarming, offering an incredible experience. Highly recommended!

We had a very comfortable stay, and I'd like to give a special thanks to Aria and Mika. Both staff members were quick to respond to our requests, communicated with great care and ease, and diligently helped coordinate our room arrangements. Their service was meticulous and thoughtful, making the entire experience thoroughly satisfying.

Top-notch service with a full score of 💯! During this business trip, knowing how dry Beijing can be, the staff thoughtfully sent me some rock sugar and pear juice. The hotel also offers a complimentary Executive Lounge afternoon tea service, which made meeting with my client so much more convenient. The room was exceptionally clean—not a single water stain on the faucets. It was very, very clean. Every day when the housekeeping staff came to clean, they even helped tidy up my clothes and shoes. It made me feel truly well-cared for, comfortable, and pampered! Also, the service at the Chinese restaurant was highly professional, and their Peking duck tasted better than anywhere else 😋. I also tried the Western restaurant, and the quality of their food was simply top-tier—that's true professional quality. Thank you, InterContinental, thumbs up for your amazing service 👍.