Sugar Palm Grand Hillside
Thu, Oct 8
-
Fri, Oct 9
1 night
Sugar Palm Grand Hillside

Stay at Sugar Palm Grand Hillside in Phuket, a 4-star hotel with 9.3/10 from 560 reviews. It offers good value with quality service, and prices start from €30.

Check-In & Check-Out

From 15:00 until 11:30

Nearby Attractions

Kata graffiti 2: 0.29 km away

Super Surf Kata: 0.27 km away

Kata Hot Yoga: 0.12 km away

Amenity Highlights

Leisure: Pool, Massage room, Gym

Pets policy: Pets are not allowed.

Food & Drink: Room service, Restaurant, Bar

Sugar Palm Grand Hillside

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We Price Match
Highlights
Sky bar
Sunset views
Ideal location
Jacuzzi
Delicious breakfast
+5 more
Amenities
All amenities
Property Description
Show more
Really liked the hotel… we came for 7 days and were very happy 😊
Surroundings
Airport: Phuket International Airport
(46.0 km)
Landmarks: U2 Divers
(190m)
Landmarks: Let's Relax Spa - Phuket (The Sis Kata)
(240m)
Landmarks: Kata Beach Community Park
(310m)
Landmarks: The Palm Kata Plaza
(440m)
Landmarks: Kata Noi Viewpoint
(460m)
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26

Grand Jacuzzi Deluxe Room

1 King bed or 2 Single bed
45m² | Floor: 4-7,9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
16

Grand Pool Access Room

1 King bed or 2 Single bed
45m² | Floor: 1-4,9-11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
12

Grand Deluxe Room

1 King bed or 2 Single bed
45m² | Floor: 2-8,10-11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability

This property hasn't received any negative reviews in the past 5 months.
Average for similar properties in Phuket
Guest User
July 28, 2026
Excellent hotel with pleasant service. The views from the window are simply stunning. The room itself is clean. The location is right next to the beach. The only downside is definitely the high climb; we stayed on the very top floor with pool access. By the way, the pool is absolutely amazing! We were constantly hanging out there, both after the beach and in the evening before bed to relax.
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Guest User
July 20, 2026
Found a hidden gem of a hotel! The room was incredibly spacious and clean. Our balcony opened right onto the pool, almost like a private pool, so I could watch the kids swim from my bed. Perfect for a relaxing family trip. Since it's a hillside hotel, and my kids are afraid of bugs (heard some other hotels have them), I chose a high-floor room. The hotel provides golf cart service to transport guests to the upper-level rooms. The hotel's location is excellent; it's about a 5-minute walk to Kata Beach. There are plenty of dining options nearby, plus a 7-Eleven. Great value for money, I'll definitely choose this place again next time and recommend it to friends.
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Guest User
July 19, 2026
I was very happy with this hotel given the price; it was a great stay! It's just a few minutes' walk from Kata Beach. The hotel has a swimming pool, sauna, a rooftop bar, and a co-working space. The room was also large and very tidy, and it even had a balcony. Plus, I met adorable and friendly little cats every day!
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Guest User
July 18, 2026
The hotel exceeded all my expectations! The grounds are wonderful, very quiet, and there are very few tourists with children. The room with direct pool access was a dream! The buffet was quite basic and small, but you won't go hungry. We were staying on a high floor and were driven to our room by buggy every time. The staff were very responsive! I'd love to come back again!
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Guest User
July 16, 2026
This is a great hotel with delicious breakfasts and clean pools. The rooms are spacious, featuring large balcony-terraces with chairs and a table. They also come equipped with a drying rack for clothes, a large refrigerator, a beach bag, bathrobes, umbrellas, and both body and beach towels that are changed daily. Water, coffee, and tea were replenished daily as well; there were absolutely no issues with water, as four bottles were always in the fridge, and more were brought without hesitation if needed. We booked a standard room, and upon arrival, they asked if we preferred one or two beds and assigned a room according to our request. Breakfasts are a delicious buffet, and you can also order from a menu. Coffee from an espresso machine, juices, milk, and water are available. The staff is very friendly and helpful with everything. The air conditioning is central, so you don't have to wait long for the room to cool down when you return. There's also a wonderful bar on the 7th floor with lounge areas offering stunning views of the sea and sunsets. Plus, a complimentary cocktail per guest at the bar and a free beer at the poolside bar are included in your stay. There's also excellent parking for bikes and a taxi stand right in front of the entrance. Choose this hotel if you have the chance, and you won't regret it!
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Bruggink
July 8, 2026
Upon arrival, the hotel staff brought our luggage upstairs and offered us a welcome drink on the 7th floor, which was a great touch! We had two well-maintained adjoining rooms. There was a large fridge with a freezer, bathrobes with slippers and extra Crocs, and two sets of towels. Both a big bathtub and a spacious shower were provided. The bed came with two pillows, which I consider standard but often have to request elsewhere. Outside, there was a neat spot to hang wet clothes. The only major downside was the musty smell in the room. It lessened a bit when the air conditioning ran for a while, but it never completely disappeared. One morning, my husband left while I was still asleep and took the key card with him. I woke up coughing because of the smell. I suspect the curtains and air conditioning need to be cleaned. It was genuinely terrible and felt bad for my lungs. We stayed for three nights. The first time housekeeping came, it went well, and the room looked brand new. The second time, however, was disappointing. The bed wasn't made, the floor wasn't cleaned, and no fresh towels were provided. The pools were lovely, and they have a happy hour from 1 PM to 3 PM. Unfortunately, the cocktails were undrinkable. The location is convenient, close to restaurants and a 7/11. You can easily walk right into the hustle and bustle.
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IuliiaSe
July 14, 2026
A high floor isn't always great here. After taking the elevator, you still have to walk up a bit in the heat. The ideal floor would be 4 or 5. There's a pool area with comfortable loungers and modern umbrellas. The open-air bar on the top floor is a must-visit; the view is stunning.
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Guest User
July 17, 2026
We stayed from July 2nd to 9th, 2026. Our room on the 3rd floor had direct access to the pool. It's the low season now, so the pool was a lifesaver in the hot weather. Pros: good breakfast, clean rooms, and the hotel's proximity to Kata Beach and restaurants. It was also easy to exchange currency.
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Anonymous User
July 30, 2026
The hotel is in a fantastic location, within 5 minutes from kata beach. It has swimming pools, dedicated hot and cold pools, a restaurant, a gym, sauna and steam room, a place to receive a massage, and a sky lounge which allows you to sit and order drinks whilst looking out at the very beautiful kata view. Pros: Friendly staff, location, amenities; swimming in the pool and looking out at Kata was very relaxing. Improvement: 1) They can improve their replenishing of breakfast and selection. From 06:30 - 10:30 breakfast is served, but sometimes we would come at 09:30 and certain items had finished and were not replenished. This is a whole hour before breakfast is due to end. Considering breakfast is 250 baht for adults, we were paying 500 baht to find no pastries or their hot meals sometimes. It was also surprising that they didn't provide selections of cheese to go with the wide variety of bread they provided, which is very standard. 2) cleaning was a bit supbar for the rooms. Even when indicated, sometimes they wouldn't change the bed sheets (we knew by a very specific mark on the sheet under the pillows. Additionally the cleaning times were very weird. Sometimes she would clean around 10 whilst we were eating breakfast, but sometimes we would go out and come back and the cleaning sign was still on our door, even in the afternoon. 3) our room had a good balcony view, but we had to take 2 elevators to get to it, We would stay again, but select a pool access room in the first building near the main big pool.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 11:00–11:30

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 10 years old and under
THB 550.00 (approx. €14.29) per person per night
Children 11 years old and over
THB 950.00 (approx. €24.69) per person per night

Breakfast
StyleA la carte
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

Local hotel name: ชูการ์ ปาล์ม แกรนด์ ฮิลล์ไซด์
  • Opened: 2009
  • Renovated: 2013
  • Number of Rooms: 106
Phone:+66-76-330388+66-950867086
Email:reservation@sugarpalmgrand.com
With a stay at Sugar Palm Grand Hillside in Karon, you'll be in a shopping district, a 4-minute walk from Kata Beach and a 2-minute drive from Karon Beach. This 4-star hotel is 6.4 mi (10.3 km) from Patong Beach and 12.3 mi (19.8 km) from Kamala Beach.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch at the hotel's restaurant, Baby Palm, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators and minibars (stocked with some free items). Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.

You might be wondering

What are the check-in and check-out times at Sugar Palm Grand Hillside?

Check-in time at Sugar Palm Grand Hillside starts at 15:00, and check-out time is by 11:30.

Does Sugar Palm Grand Hillside have a pool?

Yes, Sugar Palm Grand Hillside has a swimming pool for guests.

Are pets allowed at Sugar Palm Grand Hillside?

No, pets are not allowed at Sugar Palm Grand Hillside.

How much does it cost to stay at Sugar Palm Grand Hillside?

Room prices at Sugar Palm Grand Hillside vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Sugar Palm Grand Hillside from the nearest airport?

The nearest airport is Phuket International Airport, located about 1 hour 5 mins from hotel by car (46.0 km) away.

What’s the cancellation policy at Sugar Palm Grand Hillside?

The cancellation policy at Sugar Palm Grand Hillside depends on your room type and booking terms.

Does Sugar Palm Grand Hillside offer airport transfers?

No, Sugar Palm Grand Hillside does not provide airport transfers for guests.