The hotel front desk staff were really good, proactively asking us which floor we'd prefer. We chose the ground floor, thinking it would be more convenient, but then they assigned us a room that was quite a long walk away.
I noticed that all the bedding (sheets and duvet covers) in the room were 100% cotton, which was a nice touch.
There were two bottles of water in the room, and I initially thought they were complimentary. Later, I saw they were $6 each – quite a rip-off! Good thing the front desk had hot and ice water available.
The sink was a bit small and cramped. The bathroom had body wash, shampoo, and conditioner, but no hand soap or lotion.
The most interesting part was breakfast. When I booked on Ctrip, it showed free breakfast. However, it wasn't a buffet, and the person there tried to charge me. I quickly double-checked with the front desk, and they confirmed it was indeed complimentary. But then the person serving breakfast only gave me a cup of coffee, a piece of bread, and a yogurt. When I asked for fruit, he said I could only have three items!
I think this is because Ctrip didn't make it clear, and I hope they improve on this. A special heads-up for anyone thinking of booking: the breakfast at this hotel isn't a typical buffet. Instead, you get to choose from a few breakfast options, but you're limited to three items, and anything extra will be charged! After I chose my three items, he even made me sign for a total of over $38. I asked why, and he said it wasn't to charge me, but they needed my signature! So now I have to keep an eye on my credit card to make sure I'm not charged again.
Original TextTranslation provided by AI
