The Newberry Hotel Bend, Tapestry Collection by Hilton

Great location to downtown Bend. All within walking distance. Only complaint is hotel charges $20 per day for parking I feel if you are staying there they should allow you to park there. There’s plenty of parking for their guests Its just a way to gouge customers for more money.

Room was nice, staff was very friendly and location was close to all things old downtown bend - walking distance to food, shops etc. Perfect!

The hotel was very well located. There are lots of places to eat and drink within a 5 minute walk and getting to the rest of the city is easy with a GPS system. The staff was friendly and very accommodating in choosing a room. The lighting in the room falls short. All of the lights and lamps are a distance away from the coffee maker so I had to use the flashlight on my phone to see what I was doing there. The TV was wonky every time I used it; turning itself off after a time and then I had to go through a whole restart process. I'll stay here again though, for the reasonable cost compared to other hotels nearby.

Room was fine, although the wall thermostat told us to use the heater thermostat and the heater thermostat told us to use the wall thermostat. Overall, quiet, comfy. We did NOT appreciate learning--after we'd paid what we thought was the nightly charge--that we would have to pay an extra $20 to park onsite. I think that little oversight probably violates Oregon's consumer protection laws. We also had reason to contact the hotel before our arrival, only to have to deal with a robo assistant who praised us for our fine choice of hotel. The robot connected us eventually with someone NOT at our hotel and who couldn't answer out question. AI sucks.

What an amazing hotel! In the middle of downtown, excellent service and spacious and super clean rooms. A great scoop for the price for sure and will gladly come back!

Staff were friendly and kind. 1. The heating system in our room was flaky - room was too hot, even with the thermostat turned low or off, the in room heating system kept pushing the same amount of heat into the room. 2. The bed was sunken in towards the middle leaving us drifting into the center. 3. The pillows were far to soft

Was charged about $70 more for two rooms than quoted on **********

It was exactly what we were expecting. Great location and friendly staff.

Love this spot - great hotel and location and Teresa is exceptional. I’ll be back.