THE FOREST AKAN TSURUGA RESORT

PROS Location is right in front of the lake. Restaurant buffet was acceptable. CONS Rooms are old but acceptable maintenance. If you have other options try to avoid stay at Lake Akan as accommodations in this area are expensive

The public bath located in level 2 is average and shower area in the hotel is below average due to the age of the hotel. As such, it is better to take the free shuttle bus to the other hotels for the onsen public bath. The downside is that there is no shuttle service in the morning, only in the evening.  The hotel location and lake view is good.  The dinner and breakfast buffet are good.

The room was great, the hotel in general too. The onsen is just regular, but you can take the bus to the sister hotel.

The front counter staff were able to communicate well in English, so the check‑in process felt smooth and pressure‑free. Their explanations were clear and helpful. The buffet dinner was delicious with a good variety of seafood and grilled items. Our room faced Lake Akan, giving us a beautiful lakeside view throughout the stay. The cruise terminal was right in front of the hotel — just a short walk to board the boat to the Marimo exhibition. At night, the Akan Garden walk was a meaningful experience, letting us learn more about the local Akan culture in a calm, nature-filled setting. ✨ Overall: A comfortable stay with great service, good food, and perfect access to Lake Akan activities.

Lovely hotel with very friendly staff. Enjoyed the wagyu beef & sashimi at buffet dinner. Foreign staff is able to communicate in English & makes the stay more pleasant. Lake view room is worth the higher room cost. The hotel room is big but dated. Toilet is too small for comfort. Shower cubicle is old & shower head water flow is quite pathetic. Room also smell of cigarette smoke though it is non-smoking room. Above all, the pros superceded the cons & we will come back again.