Guest User
January 9, 2026
Hotel Review: Advertised Oxygen Supply but Actually Charged – Playing "Tiny Word Games" is a Major Loss of Goodwill
I booked this Home Inn hotel because of the advertised oxygen supply on the page, only to be told upon check-in that the oxygen service required scanning a QR code for an extra fee!
When I confronted the staff, their response was, "It's written on the details page; you just didn't read it carefully." So, they prominently display "oxygen supply" in their advertisements to attract customers, but then hide the charge in some obscure corner, playing tricks with small print?
I immediately called another hotel I was staying at the next day to confirm, and their oxygen service was free. Such a huge difference between hotels! This Home Inn is probably unique among hotels that advertise oxygen supply but charge separately.
It's clearly betting that customers won't read the details carefully, relying on false advertising to lure customers in. The experience was extremely poor. Avoid this hotel!
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