La Siesta Hoi An Resort & Spa

The hotel was exceptional and absolutely wonderful. The architecture, plants, and landscaping perfectly complemented each other, creating an elegant and beautiful environment. Every turn revealed a completely different view, making the resort full of pleasant surprises. It is, without a doubt, one of the best hotels we have ever stayed at. The service staff during breakfast were incredibly friendly and attentive. We were rushing to catch our flight and barely had time to drink the iced coffee we had ordered. A service staff member quickly managed to get the coffee for me and, with a wonderful gesture, said I could take it back to the room and simply leave the cup there. This small favor made the end of our trip truly perfect. The only minor area for improvement was the insufficient lighting in the Kids Club. I believe this could be very easily improved upon. My suggestions would be: first, adding light fixtures above the ball pit area, and second, placing two desk lamps in the children's craft section. This would make the experience much more enjoyable for the children. Overall, the score is extremely high, and I highly recommend this resort!

I'm really glad I stayed at this hotel. It's a hotel I'd like to stay at again. Perhaps because it is a little far from the old town, time passes slowly. The staff greeted us with "Xin Chao" every time we passed each other, and we had a wonderful time.

Service is very welcoming , all staff wears a smile on their face and willing to chat with you to find out more of your stay! All of them make you feel welcomed. The bbq buffet every sat is NOT to be missed. It’s very delicious and is reasonably priced. However Aircon level needs to be improved , it’s a bit hot in the hotel. Aircon in the room is fine but not outdoor area in the hotel

Paid AUD 440 for two nights, but the stay was disappointing. The room condition did not match the price paid. Most concerning was the poor air quality in the room, which caused breathing discomfort and made it hard to stay comfortably. I decided to check out early and moved to another hotel in Da Nang. Staff later sent an apology email, but no practical resolution was offered. Would not stay again at this price level.