Our stay at Parkroyal Langkawi (Timeless Love By The Sea package) in Chenang was one of the highlights of our extended Malaysia trip.
We hadn’t originally planned to stay here. While walking the full length of the lively Chenang beach from our Airbnb, we wandered into the hotel grounds and were immediately impressed by the well-maintained facilities and beautiful beachfront.
What we thought was a private beach turned out to be wonderfully welcoming. We sat on the deck chairs, watched a couple enjoying a romantic beach dinner, and decided we wanted that experience too.
After checking the rates, we found the pricing reasonable for a family. We booked directly with the hotel for two nights in a Premier Ocean View King Room, followed by two nights in Deluxe Ocean View Double Queen rooms via Trip.com.
The entire experience truly felt 5-star. We had read mixed reviews beforehand and went in with realistic expectations, but we were pleasantly surprised — almost everything exceeded what we anticipated.
Check-in & Service
On arrival, Hafeez handled our check-in smoothly. Since we were already on the island, we didn’t need the airport transfer, but we asked about using the return transfer for our whole family (including children arriving later). Concierge Saravannan went above and beyond by crediting the value of both transfers toward a larger 6-seater vehicle. We only needed a small Grab for the rest. This flexibility left a strong first impression.
The Room
Our Premier Ocean View Room (922) was excellent — stunning sea views, a large circular bathtub, an incredibly comfortable bed, and luxurious shower facilities. Minor signs of wear were easy to overlook. The room was high enough to avoid most pool and jet-ski noise, and we even enjoyed distant fireworks. The welcome chocolate pralines and sparkling wine were lovely touches.
Dining
The daily buffet breakfast was superb — a generous spread of Western and local dishes. We ate so well that lunch was rarely needed.
Our first dinner at Cassia was decent, especially the sweet-and-sour fish with its nice charred flavour, though the pasta portion was small. Direct booking gave us RM50 F&B credit per day, which added good value.
The undisputed highlight was our Candlelight Dinner on the lawn facing the beach. The beautifully decorated table made us feel like royalty. Service from Faheem, a 21-year-old staff member, was outstanding — attentive and proactive. A brief rain shower interrupted us after the first two courses, but the team quickly moved us into Lancava with the same setup. The food was excellent, especially the Sea Bass and Vongole pasta (flavourful clams with no fishy taste). The chef Mr Zul even came out personally to explain the dish.
We saved dessert for the Ocean View Lounge, where Izzat served us cake and complimentary coffee. The coordination across departments was impressive.
Second Stay & Family Time
For our second subsequent booking, the hotel prepared one of the Deluxe Ocean View Double Queen rooms early. A porter moved all our luggage so we could relax comfortably. The kids loved the pool, organised activities, playground, and kids’ club. The Deluxe rooms were spacious, though the sliding door sensor was overly sensitive compared to our Premier room.
We enjoyed stepping out for affordable local food just across the street or into bustling Chenang. Breakfast was peaceful when we went early (7–8 am).
This is one of the most detailed reviews I’ve ever written, but Parkroyal Langkawi genuinely earned it. From the warm Malaysian hospitality and constant smiles to the thoughtful service touches, every staff member helped create wonderful memories. It was the perfect relaxing end to our Malaysia trip — money very well spent.
We’d like to extend our sincere thanks to the entire team!
