Conclusion: The building is old, with yellowish light bulbs from the 1980s, dimly lit rooms, and chaotic management!
Disadvantages:
1. When booking a month in advance, I specified a high floor away from the elevator, and emphasized this to the front desk upon check-in. The result? The second floor, closest to the elevator, facing a main road! We assumed we were too late and there were no good rooms available, so we gave up. However, upon arriving at the room, we found a card with my name already on it on the table, implying that I had been assigned this terrible room before my arrival. This felt like blatant discrimination against Chinese people. Is this the service attitude of a five-star hotel costing nearly 400 euros a night?
2. The room facilities are incredibly old and worn. Every piece of furniture looks like it was picked up from a flea market—each one different and dilapidated, seemingly just a makeshift replacement. A TV was placed on a worn-out metal rack; there was no space, so it was crammed into a corner, blocking the bathroom light switch. Opening the door was risky, as I had to pay for the TV.
3. I have no idea where the five-star rating came from. When I saw the Wi-Fi password "1955," I knew I was doomed. Yes, 1955... The blankets were indescribably awful; they should never have been there. I mean awful, you read that right.
4. Every light in the entire house had its own switch, because they just replaced what was missing... After three nights there, my eyes were almost blind; the lights were dimmer than in a rural area in the 1990s. There were no lights in the shower area, so I had to shower in the dark...
5. The management was chaotic. The restaurant had options with and without breakfast, and you could eat there either way. If breakfast was included, you didn't have to pay extra for what you ate; if not, you had to pay extra. We arrived late, and there wasn't much food left. We were about to leave when we saw others ordering individual dishes, so we couldn't resist asking. Only then did they pull out a menu from a drawer for us to order from, as if they were afraid we'd eat something—it felt like they were stealing from us.
6. They messed up the bill several times during check-out! First, they said we'd eaten a main meal and needed to pay, even after we confirmed we hadn't. Then they said there was a minibar bill, but we hadn't consumed anything there. Finally, we confirmed that only the city tax was payable. It was €16.50 per person per night, and since the two of us stayed for three nights, they billed me €132. Only after paying did I realize that when I asked her to print the bill, she had overcharged me by two euros.
Advantages: Aside from being an old, run-down place in a wealthy area, there's not much else to it. It's probably just for old money; we don't really appreciate that kind of "elegance" or "artsy" atmosphere.
Original TextTranslation provided by Google