Ramada by Wyndham Groton/Mystic

This is a nice, clean place run by nice, effective people. For a big plus, eat at the restaurant too. Some of the best Indian food that we have had in quite some time.

Room was clean. No remote for the TV. Toilet seat was loose. Climate control unit was so loud I had to turn it off, then realized it masked the noide from the refridgerator. Exterior door near my room had to be forced shut in order to lock. Breakfast didn't start until 7:00 and I had to be at work site at 7.

Stay in this hotel for multiple weeks due to a domestic violence situation. The staff was absolutely terrible. Young lady at the desk wanted to charge me $50 deposit to use a shovel to dig out my vehicle after there was little to none plowing time in a. Snowstorm. Even for the days to come after there was nothing done about the condition of the driveway parking lot or sidewalks. There were multiple people that fall in including myself trying to dig ourselves out. I don't mind they helping out and being a part of getting our own vehicles out, but the $50 deposit on a shovel is absolutely ridiculous. Mind you, there were no shovels or anything to use or any staff willing to help with stuck vehicles. Doors were snowed up to the windows stairs for not cleared. I would believe that would be consistent with a fire hazard. Staff was very unaccommodating for the price and amount of time that we stayed there. I will not go back.

Room was absolutely neglected. Front desk staff was very unaccommodating, rude and condescending. There was a snowstorm during my visit. The parking lot was never plowed properly nor salted, sanded etc. I had fallen twice during the duration that I was trying to dig my car out, I asked the front desk staff if we could use their shovels. They told me that there would be a $50 deposit because they didn't want us to break them. I was absolutely appalled by that, considering the fact that I believe it would have been their job to take care of the property maintenance in that situation. Doors and stairways were not shoveled on the outside of the building, leaving us dropped with 3 ft of snow in front of the doors at points in time during the storm. I was mocked by the young lady that works the front desk multiple times for an incident that had occurred while I was there. I was fleeing a domestic violence situation, I had notified the staff of that and it was completely disregarded and laughed about in front of my face by the staff. I will never stay at this establishment again nor will I ever recommend it. In extreme disappointment for a local establishment.

I booked two rooms for a weekend getaway and was disappointed at the conditions, cleanliness and safety of this hotel. Both room floors were sticky. Chipped paint everywhere, especially in the bathrooms. Mold growth in bathroom walls. Ceiling leaking with a trash bin collecting water right next to my door. To enter through the side doors of the hotels were unlocked that anyone could get in the building. On our first night stay someone was arguing in a room shortly after the fire alarm went off at around 12:50 am, we all had to exit the hotel. Apparently a guest broke a sensor off the wall! The sensor remained on the floor for the whole day. Also forgot to mention that my first night shower was unpleasant due to the hot water temp was like warm! I do not recommend anyone to stay at this location. I do recommend the Indian restaurant at this location the food was delicious! A little pricey but delicious!

First they called me that morning to say the room I booked wasnt available and I would have to take 2 doubles instead of a king. When we arrived she wanted to charge me more for the 2 doubles-I told her no-I booked this months in advance-she said well we are booked. She finally found a king room available but wanted to charge me $25 to check in a half hour early-NO WAY. So we watied to check in. THe room was disgusting-not clean-leftover food filled the fridge and the bethroom floor was sticky! I complained and all they did was say sorry. Never will stay here again!

The plumbing must be outdated, because the toilet got clogged with just toilet paper. The smoke alarm went off at 12:15 am. The dining area is so far out of the way it's not with visiting.. This was not a typical Wyndham for us. Won't stay here again.

I was very disappointed with my stay at this Ramada. The hotel had a strong unpleasant smell as soon as we arrived, and the room did not feel clean. The bed sheets were damaged and looked burned, which was unacceptable. The pool was also very underwhelming and nothing like what is shown online. Overall, the pictures on ******* are misleading — the hotel is much smaller in person and feels more like a cheap motel. Honestly, Motel 6 would be a better option than this location. I would not stay here again and would not recommend it.

Property was not plowed well, parking lot and walkways for very dangerous. Water would not go down in our sink. Breakfast didn't end until 10 am but when we went down at 9:25 there was hardly any food and no one there to replenish or help.