The Vermont Inn

We were extremely disappointed with our stay at The Vermont Inn. We booked in December specifically for an event, and at no point were we notified that the inn had been sold in July or that there had been significant changes to the experience we had booked. Most notably, the restaurant that was advertised on the website was no longer operating. Breakfast, rather than the inn-style breakfast we expected, consisted of pre-wrapped cereal bars and similar items left on a tray. Had we been informed of these material changes before our stay, we would have had the opportunity to make a different lodging choice. Unfortunately, the condition of the property was also extremely run down and not what we expected given the price. The beds were uncomfortable and had noticeable “gulleys” from wear. In one room, the shower head was positioned so that the water sprayed directly toward the wall rather than into the shower. When we mentioned it to the manager, his response was essentially, “Yeah, we have new shower heads in a box.” That seemed to sum up much of the experience—problems were known, but not addressed before guests arrived. There were also issues with locks not operating properly. The manager appeared to be struggling with both the new computer system and basic hospitality procedures, which created additional frustration during an already disappointing stay. While a change in ownership understandably involves a transition period, paying guests should not bear the consequences of a property that is not ready to provide the experience being advertised. This was a very costly stay for the condition of the inn and the level of service provided. Ultimately, we were so dissatisfied that we left early. We understand that new ownership may have plans to improve the property, and we hope they do. However, guests with existing reservations should have been proactively informed about the ownership change and, more importantly, significant changes to amenities and services so they could make an informed decision about whether to keep their reservations. Based on our experience, we cannot recommend The Vermont Inn in its current condition.

This is a beautiful spot run by kind people who went above and beyond to accomodate a traveling artist!

It was my first time staying at Vermont Inn and I can tell you that it was fabulous hotel. Clean room, spacious. The manager was very helpful and professional. I'd definitely stay at that place again if I'll go to Vermont.

Greeted with cookies and a cozy living room with games and cute decorations. Nice, clean room with a comfortable bed. Breakfast was great (fresh berries, make your own waffles, muffins, etc). Breakfast is at 8 so you may not make first tracks in the slopes

The inn was lovely, the room was clean and the bed was fine, but the room temperature was not adjustable. It was winter and it was so hot that I had to run the AC to keep it cool enough to sleep in.

Great location, extremely friendly staff, very quaint B&B with awesome hot tub and sauna right next to Pico and Killington. Will look to stay here every time we ski in the area.

Amazing place to stay all around! Beautiful inn, friendly staff, incredibly clean, great breakfast.....will absolutely return!

The perfect getaway for anyone looking to relax, unwind, and replenish. I thoroughly enjoyed my stay here. 10/10 experience. Gorgeous scenery, clean and charming rooms, excellent hosts; I will most definitely be coming back!

The Inn was very cozy and clean. Paul was helpful and added some nice extra touches for our group, such as afternoon tea socials and a cheese cake night in the pub. I wish I'd brought my suit for the hot tub! Definitely will stay again.