ANDAZ SEOUL GANGNAM

The location is good and the service is okay, but the timing for happy hour is a bit awkward—from 5:30 to 8:30—so we didn't get to use it once in 3 days. Also, the power outlets are indeed a bit loose...

Another stay at Andaz, and I can only say it's gone from bad to worse. My last experience at Andaz Singapore was just so-so, but this time, Andaz Seoul leaves me speechless (in a bad way). The hotel's location is undeniably excellent; very convenient for getting around with direct access to Line 3 and the airport express nearby. However, the hotel itself is very ordinary, or rather, cramped. From the lobby (which barely exists) to the rooms, everything feels as small as a chain hotel. As for the so-called 'King Room' type, it seems to be specifically for Chinese guests, as there aren't many on each floor, and it's genuinely so small there's no room to walk. There's nowhere to even lay out a 26-inch suitcase flat, and even the tea isn't TWG. The front desk staff, as rumored, had poker faces, and I even caught them rolling their eyes occasionally. However, if you speak a few more words in English, they become much politer. I'm not sure what kind of tradition that is. The room's cleanliness was also mediocre. There were mold stains on the bathroom floor and walls. On the third day, I requested a change of bedding, but only the duvet cover was changed, not even the pillowcases. The happy hour vouchers left on the table also mysteriously disappeared. The breakfast was indeed excellent, though it might be lacking for those who don't eat spicy food, as it only offers Korean and Western options. Most Korean dishes are a bit spicy, and the Western selection is the same every day, but the quality of the food is very high. Another highlight is the pool. The pool temperature is very comfortable, and there's also a hot spring pool and a sauna. Surprisingly, everyone from the front desk to the pool attendants was incredibly nice.

Andaz has become my go-to for stays in Seoul when I'm getting cosmetic treatments! This is my fourth time here. It's perfectly located for my needs; there's an Olive Young downstairs for easy shopping, and if it's not too hot, I can even walk to Milestone and the super delicious Cheongdam Sundubu (the main branch). If I had to pick out a couple of minor downsides, the rooms aren't huge, and the blackout curtains aren't the best. Also, the indicator lights on the wall switches are a bit too bright. However, the staff are always incredibly thoughtful and friendly. Last time I was here, the light made it really hard to sleep in the middle of the night, and the front desk staff came up to help me put tape over the lights – I was so grateful for that!

The room is a bit small, cleanliness is okay, and the breakfast is fine.

The hotel's location is excellent, right outside you'll find a shopping mall and a subway station. Turning left and walking about 100 meters, there's an Olive Young and a pharmacy, which is very convenient. It's also easy to get to Apgujeong from here. The room was clean and very comfortable! I'll definitely come again.

The room was clean and tidy. It was great that the mini-bar drinks were complimentary, and there were welcome snacks too. The breakfast selection wasn't huge, and surprisingly, the best thing was the gimbap! They could definitely add more variety. The location is fantastic; it's a 5-minute walk to Hyundai Department Store, and trendy Cheongdam-dong brands are within walking distance. There's also a subway station right downstairs! Getting around is super convenient!

The room was very clean. There's a convenience store nearby, and it's close to a bank too. I didn't use the subway, but it seemed like a very convenient location.

I'd go again, it was pretty good. Very convenient and the reading materials were great. Everyone had a lot of fun.