The room was very clean and kept cool, a stark contrast to the heat outside. The entire villa cabin was nestled among the trees, with lizards, squirrels, and many monkeys roaming around.
The service was handled via an app, which sometimes had slow response times, requiring a phone call instead. The hotel grounds are quite large, so you need to call for a buggy service, which usually takes about 5 minutes after contacting them.
The hotel's Spa service was excellent. For a boutique hotel, the location is quite good, but the internal restaurants are quite poor value for money. Their prices are several times higher than market rates, plus a 10% service charge and 7% tax. Fortunately, Railay Beach has a night market with delicious food.
The hotel's breakfast buffet was good with plenty of choices, but the afternoon tea and wine were just mediocre. The chocolates provided during turn-down service were also too sweet.
The free canoe experience at the hotel is a must-try. Other activities offer a higher degree of exclusivity but are also more expensive compared to outside tours, so you can choose based on your preference. The morning yoga group classes at this hotel are chargeable and not cheap.
Aside from the unexpectedly high internal consumption costs, other aspects of the hotel were quite good.
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