Koh Chang Cliff Beach Resort

The hotel's location is decent, with a 7/11, cafes, restaurants, and everything a tourist could need within easy reach. Unfortunately, we weren't thrilled or even satisfied with our stay. We stayed in budget rooms. Our room had very poor lighting; the small, frosted windows let in minimal natural light, and the artificial lighting within the room was also extremely dim. Overall, the room didn't feel cozy at all; it was like living in a cave. Perhaps this was due to the low season, but it felt like the hotel was in a semi-abandoned state; the pool's jacuzzi and fountains weren't working at all, and the grounds were poorly maintained. For about 3-4 days, what we presumed to be monkey droppings lay in the chill-out area near the budget rooms, and no one bothered to clean them up 🙃. The hotel staff themselves were nice and very friendly; we had no issues with them. The problem, we believe, lies with the higher management, who seem to have neglected the entire hotel. It's also important to note that the hotel is virtually integrated into the jungle, resulting in a lot of wildlife, including monkeys, on the grounds.