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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Experience The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, a 5-star hotel in Chicago. It holds a rating of 9.3/10 from 101 reviews, combining quality and value, with rates starting at AU$267.

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

DuSable Bridge: 0.27 km away

Shoreline Sightseeing: 0.26 km away

Chicago Architecture Center River Cruise: 0.32 km away

Amenity Highlights

Food & Drink: Room service, Restaurant, Bar, Lobby bar, Alcohol-free rooms (on request)

The above hotel prices are based on Trip.com for January 18-January 24.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

No. 4 of Cultural Hotels in Chicago
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Highlights
Excellent service
Ideal location
Great views
Delicious breakfast
Lots to do
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Amenities
All amenities
Property Description
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Very good location. Easy to go everywhere. Specious room
Surroundings
Metro: Grand
(310m)
Metro: State/Lake
(830m)
Airport: Midway International Airport
(19.6 km)
Airport: O'Hare International Airport
(27.7 km)
Train: Millennium Station
(910m)
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7

Superior King, Guest Room, 1 King

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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8

Superior King Suite

Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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4

Deluxe King Suite

Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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4

Deluxe Two Queen Room

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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9

King Room with City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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3

Junior King Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Grand Deluxe Two Queen Room

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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4

Junior Suite Terrace, Junior Suite, 1 King, Balcony

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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6

Superior King Terrace, Suite, 1 King, Sofa Bed

Non-smoking
Air conditioning
Private bathroom
Refrigerator
Wardrobe
Room Details
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8

Deluxe King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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5

Superior Two Queen Room

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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1

Gwen Luxury Suite with Michigan Ave View

1 King bed and 1 Sofa bed
Has window
Non-smoking
LCD TV
Room Details
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3

Grand Deluxe King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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Average for similar properties in Chicago
Most Mentioned
Review summary
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Location: The hotel is situated in a prime spot in Chicago, within walking distance to major attractions, dining, shopping on Michigan Ave, and even the water taxi. It offers easy access to parking and is considered a hidden gem for its convenience.(based on 1 review)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 3, 2024
Very good location. Easy to go everywhere. Specious room
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 6, 2025
gooooood
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J‍a‍m‍e‍s
September 10, 2025
Our second stay here - not disappointed We thought that the $90 breakfast was a bit too high to pay for what we got for two people. We saw other plates delivered about 15 minutes after ours were more substantial. The offerings on ours were pretty thin. The service and every single staff person that we encountered were top drawer. The room was immaculate. Definitely would come back here again.
G‍r‍e‍g‍g
September 14, 2025
Odd layout. Street noise was terrible w racing cars and motor cycles all night.
J‍a‍m‍e‍s
July 22, 2025
one of the best hotels I have stayed at in Chicago. Great staff. Great restaurant and rooftop bar on the fifth floor. Location is within walking distance of most everything on Michigan Ave. Room was great , bathroom great, beds great. Would and have already highly recommended this hotel to several people. The only suggestion I have is with the shower products. Accessibility to the pump on the shower products is difficult to pump . If the bottles were a little higher in their holders you could pump the soap out easier , but all of the guests in our room had the same issue with the soap dispenser. Its a small critique , but you should know , thats why you are asking. Great job Gwen
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
July 15, 2025
Gwen stayed at The Gwen Loved this hotel!!! I picked this hotel because I needed a place to stay in Chicago and because of its name. My name is Gwen and I loved staying here. I loved the rooms, location (it is walkable to everything even the water taxi on Michigan), and the easy access to parking. I can’t wait to stay here again.
A‍r‍i‍e‍l
June 23, 2025
I wouldn’t stay here if you are looking for a 5-star hotel experience. Amenities were lacking on the property and in the rooms, service was mediocre-poor and the rooms are fine but slightly run down. Feels more like a basic, massive chain 4-star hotel than a “luxurious” experience. Wouldn’t stay here again, unfortunately - completely overpriced and I’m surprised that this is considered to be in the 5-star hotel category.
j‍i‍l‍l
May 5, 2025
This was our 3rd stay at The Gwen. Check-in, room, comfort and staff all great as they’ve been in the past. However, our brunch on Sunday was very overpriced relative to what it was, and it seemed hard to get a reservation despite the fact that it was almost empty when our time came. I tried on a Couple of occasions over the weekend to get drinks at the bar and gave up due to a long wait. I’ll maybe return not sure yet.

Services & Amenities

Upstairs at the Gwen
Open for: Breakfast, Brunch, Lunch, Dinner, Cocktails
Special dietary options: Gluten-free, Vegetarian
Business hours: [Fri - Sun] 07:00-24:00,[Mon - Tues] 07:00-23:00,[Wed - Thurs] 07:00-11:00

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00

Front desk hours: 24/7

If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleSet menu
AgeFee
Children 17 years old and under
US$20.00 (approx. AU$29.93) per person
Adult
Set menu:US$20.00 (approx. AU$29.93) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$150.00 (approx. AU$224.46) is charged.

Pets
Pets are allowed on requestAdditional charge
Fee: US$125.00 (approx. AU$187.05) per pet per stay

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2015
  • Renovated: 2017
  • Number of Rooms: 279
Phone:+1-312-6451500
Email:info@thegwenhotel.com
Unlock the gem of downtown Chicago at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. Located on Chicago's premier commercial district, our downtown Chicago luxury hotel puts you in the city center of Chicago near top attractions including the Navy Pier, House of Blues Chicago and Tribune Tower, as well as the Chicago Riverwalk. Complete a well-rounded workout at our 24-hour fitness center or grab a bite to eat at our rooftop restaurant, Upstairs at the Gwen. With a unique rooftop terrace and over 15,000 square feet of polished event space you can host any social gathering that embodies the classic luxury style of The Windy City. After a exciting night out, sleep among the skyscrapers at our contemporary downtown Chicago hotel with a stay in our suites featuring a luxury collection bed with a pillowtop mattress and elegant linens. Our Chicago City Center hotel suites including a flat-screen TV, high-speed Wi-Fi and complimentary bathrobes, will amplify your stay here in Chicago, Illinois.

Frequently Asked Questions

What are the check-in and check-out times at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-in time at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago starts at 15:00, and check-out time is by 11:00.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have a pool?

No, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago does not have a pool for guests.

Are pets allowed at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yes, pets are welcome at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How much does it cost to stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Room prices at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago from the nearest airport?

The nearest airport is Midway International Airport, located about 23 mins from hotel by car (19.6 km) away.

What’s the cancellation policy at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

The cancellation policy at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago depends on your room type and booking terms.

About This Property

Nearest AirportMidway International Airport
Distance to Airport21.03KM
Nearest Train StationMillennium Station
Distance to Train Station0.91KM
Nearest Subway StationGrand
Distance to Subway Station0.31KM
Average Price FromAUD894
Hotel Star Rating5
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